Apprentice - Digital Product Owner - Crawley

Virgin Atlantic; Crawley; Hybrid; GBP 27,000; Full time

Job summary

Virgin Atlantic is looking for an Apprentice Digital Product Owner in Crawley. In this role, you will shape the digital journey for customers, working collaboratively with diverse teams and receiving mentorship to enhance your skills in agile methodologies. This fixed-term contract offers a competitive salary and a hybrid working model.

Qualifications

• Curious about digital products and eager to learn about agile ways of working.
• Comfortable juggling multiple priorities and work effectively in diverse teams.

Responsibilities

• Maintain and refine the product backlog in alignment with the roadmap.
• Write clear user stories and define acceptance criteria alongside the squad.
• Collaborate with engineers to ensure features meet user needs and business goals.

Skills

Collaboration

Communication

Proactiveness

Job description

Apprentice - Digital Product Owner - Crawley

Apprentice - Digital Product Owner - Crawley

Job details

Hours: Full Time, 37.5 hours

Location: VHQ, Crawley, hybrid 3 days a week in the office

Contract: Fixed Term Contract 24 months

Closing Date: 20th July 2025

In a nutshell

Are you curious about how digital experiences come to life-and how they could be even better? As our new Apprentice Product Owner, you'll be joining the Customer Experience team at the heart of transforming how our customers interact with us online. Whether it's simplifying self-service, enhancing flight search, or unlocking new ancillaries, you'll play a key role in shaping part of the digital journey that millions of our customers rely on.

Apprentice - Digital Product Owner - Crawley

Job details

Salary: 26,255

Hours: Full Time, 37.5 hours

Location: VHQ, Crawley, hybrid 3 days a week in the office

Contract: Fixed Term Contract 24 months

Closing Date: 20th July 2025

In a nutshell

Are you curious about how digital experiences come to life-and how they could be even better? As our new Apprentice Product Owner, you'll be joining the Customer Experience team at the heart of transforming how our customers interact with us online. Whether it's simplifying self-service, enhancing flight search, or unlocking new ancillaries, you'll play a key role in shaping part of the digital journey that millions of our customers rely on.

With guidance from a Product Manager and a collaborative squad of engineers, designers, and analysts, you'll learn to prioritise features, deliver real value, and continuously improve the experience-all while growing your product mindset and learning the ropes of agile ways of working. You'll also build an understanding of how to manage stakeholders effectively-understanding their needs and communicating trade-offs clearly If you're proactive, people-savvy, and passionate about digital, this is your runway to take off.

Day to day

• Maintain and refine the product backlog in alignment with the roadmap
• Write clear user stories and define acceptance criteria alongside the squad
• Participate in agile ceremonies and sprint rituals to support timely delivery
• Collaborate with engineers to ensure features meet user needs and business goals
• Analyse product performance data and customer feedback to recommend improvements
• Partner with UX and data teams to iterate on features and designs
• Communicate updates and gather input from stakeholders across the business
• Support your Product Manager with planning, prioritisation, and strategy discussions

About you

• You're curious about digital products and excited to learn agile ways of working
• You have a collaborative spirit and enjoy working in diverse, cross-functional teams
• You communicate clearly and confidently, even when you're still learning
• You're proactive, organised, and comfortable juggling multiple priorities
• You care about customer experience and want to make a real impact
• You're open-minded, eager to ask questions, and ready to grow your career in digital

Be yourself - Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([e-mail])feeling confident that we've got your individual considerations covered.

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

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