Apprentice Digital Innovation (Level 3)

Leeds City College; Leeds; Hybrid; GBP 16,000 - 25,000; Full time

Benefits offered by this job

Annual leave 44 days + holidays

Pension schemes

CPD opportunities

Flexible & hybrid working

Job summary

Leeds City College is seeking an Apprentice Digital Innovation (Level 3) to join the Digital Innovation team. You will provide face‑to‑face hands‑on support to staff exploring educational technology and AI tools, delivering quick‑start guides, basic training, and one‑to‑one help to make technology accessible for everyone.

You will co‑deliver sessions, design simple guides, and help build a group‑wide AI resource hub to support lesson planning and admin tasks while ensuring data security and

Qualifications

• Level 2 English and Maths required; commitment to Level 3 apprenticeship.
• Good communication; able to explain tech simply.
• Familiar with Google Workspace, Microsoft 365 or Canva.

Responsibilities

• Co‑deliver workshops, webinars, and drop‑in sessions on Google Workspace, Microsoft 365, Canva, and AI apps.
• Create simple how‑to guides, video tutorials, and cheat sheets.
• Provide 1‑to‑1 support to staff with lower digital confidence.
• Help develop AI resources to support staff with admin tasks and lesson planning.
• Troubleshoot everyday software issues and escalate when needed.
• Promote accessible resources and safe digital practices.

Skills

Google Workspace

Microsoft 365

Canva

AI apps

Education

Level 2 English & Maths

Commitment to Level 3 apprenticeship

Tools

Gemini

CoPilot

Job description

About The Role

This is a Fixed Term contract for 18 months (duration of the apprenticeship).

• Under 18 years - £16,012 per annum
• 18-20 years - £21,510 per annum
• 21+ years - £24,520 per annum

About The Role

This is a Fixed Term contract for 18 months (duration of the apprenticeship).

Apprenticeship rates for this post are dependent on age. Please see below for the applicable rates:

Level 3 Apprenticeship Rates:

• Under 18 years - £16,012 per annum
• 18-20 years - £21,510 per annum
• 21+ years - £24,520 per annum

Are you passionate about technology and eager to help others build confidence in the digital world? Luminate Education Group is looking for a Apprentice Digital Innovation (Level 3) to join the Digital Innovation team.

In this role, you will be the friendly, providing face to face hands‑on support to staff as they explore educational technology and AI tools. Working alongside our Digital Innovation Specialist, you’ll bridge the gap between digital strategy and daily teaching practice, delivering quick‑start guides, basic training, and one‑to‑one help to make technology easy and accessible for everyone.

What You Will Do

• Support Training Sessions: Co‑deliver engaging workshops, webinars, and informal drop‑in sessions on Google Workspace, Microsoft 365, Canva, and AI apps like Gemini and CoPilot.
• Create Helpful Resources: Design simple "how-to" guides, quick video tutorials, and visual cheat sheets to make complex tools easy to understand.
• Deliver 1‑to‑1 Support: Provide patient, empathetic guidance to staff members with lower digital confidence, helping them save time in their daily routines.
• Build AI Resources: Help develop and maintain a group‑wide digital innovation and AI resources to support staff with admin tasks and lesson planning.
• First‑Line Troubleshooting: Act as a "jargon‑buster" and technical help point to solve everyday software issues before escalating to core IT teams.
• Promote Accessibility & Safety: Ensure all learning resources are accessible to all users while promoting safe digital habits and data security.

About You

• A genuine passion for technology and its ability to transform everyday working and learning.
• Excellent communication skills with the ability to explain technical ideas in simple, non‑jargon language.
• Good proficiency with tools such as Google Workspace, Microsoft 365, or Canva.
• An empathetic, patient, and approachable mindset with a positive "can‑do" attitude to problem‑solving.
• Level 2 qualifications including English and Maths, with a commitment to achieving a Level 3 Digital Support Technician apprenticeship.
• A basic understanding of data security, cybersecurity awareness, and GDPR in an educational environment.

Apprenticeship eligibility

To be eligible for this apprenticeship and the funding for it, you must not already hold a qualification at the same or a higher level in a similar subject to the apprenticeship. This is an apprenticeship eligibility requirement set by the government. Must normally have lived in the UK for at least 3 years before the apprenticeship start date. Other eligibility criteria may apply.

If you are unsure please get in touch with us via email on [e-mail].

Benefits

The group offers a range of excellent benefits, including:

Annual Leave

Curriculum and Management: 44 days plus bank holidays

Curriculum support and business support: 39 days plus bank holidays

Pension Schemes With Generous Employer Contributions

Teachers’ Pension Scheme

Local Government Pension Scheme

People’s Pension Scheme

CPD Opportunities

Annual staff conference plus 2 additional staff development days.

Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.

Employee wellbeing initiatives:

Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting:

Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities:

Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training. We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress. As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre‑employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.