Apprentice Customer Service Assistant

STM GRP BENEFITS LTD; City Of London; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading apprenticeship provider in London is offering an exciting opportunity for an apprentice customer service assistant. The role involves contributing to goals and targets within a customer service setting, with varied shifts across multiple locations. Ideal for individuals looking to develop their skills in a dynamic environment. This is a 12-month apprenticeship program, aimed at individuals motivated to learn and grow in the customer service field.

Qualifications

• Motivation to learn and develop in customer service.
• Ability to work varied shifts across multiple locations.

Responsibilities

• Contribute to specific goals and targets set for the role.
• Open or close stations as required by the business.

Job description

STM Group have an excellent opportunity to join us as an apprentice customer service assistant. The position will be based at various locations, which will be defined by the client's network. You will be responsible for contributing to specific goals and targets set in accordance with the defined role.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: You will be working a variety of shifts across the MTR route over a period of seven days – Sunday to Saturday. You will be required to open or close the stations as required by the business, on the basis of 4 hours opening / 4 hours closing

Expected Duration: 12 Months

Number of Positions Available: 5