Apprentice Customer Service Advisor

BT Group; Warrington; On-site; GBP 22,000; Full time

Job summary

Join BT Group as an Apprentice Customer Service Advisor in Warrington, where you will develop your skills and enjoy a supportive environment. With a great starting salary, incentives, and numerous benefits, this is your opportunity to grow your career with a leading mobile network.

Benefits

Discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Free tea and coffee

Concierge service

Qualifications

• Energy and ambition to launch a career.
• Desire to learn and grow professionally.

Responsibilities

• Provide exceptional customer service.
• Participate in training towards an NVQ.
• Engage with customers to enhance their experience.

Skills

Charm

Enthusiasm

Belief

Job description

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Apprentice Customer Service Advisor, Warrington

Client: BT Group

Location: Warrington, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

58b986869922

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Where: EE Warrington

Full time: Permanent

Salary: £21,620 per year

Hourly rate:£11.08

Start Date: 8th Sept 2025

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join our multi award-winning Apprenticeship scheme and you’ll use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background and all you need is the energy, talent, and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ, and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion, or gender identity, we recognize and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

What’s In It For You?

Being part of the EE family brings a huge number of benefits including:

• A great starting salary of £21,620 plus incentives throughout the year
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.
• The smaller bits like free tea and coffee, and even a concierge.

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to get the conversation started!