Apprentice Customer Service Advisor

JR United Kingdom; Runcorn; On-site; GBP 21,000 - 25,000; Full time

Job summary

JR United Kingdom is looking for energetic and ambitious individuals to join their apprenticeship scheme at EE. This full-time, permanent role offers a starting salary of £21,620, opportunities for professional growth, and a supportive working environment focusing on diversity and inclusion.

Benefits

Huge discounts on EE & BT products

Support for career path and aspirations

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental insurance

Free tea and coffee

Concierge service

Qualifications

• Desire to learn and grow within a dynamic team.
• Energy, talent, and ambition essential for customer service.

Responsibilities

• Provide exceptional service to customers.
• Use charm and enthusiasm to engage with clients.

Job description

Location: EE Warrington

Type: Full-time, Permanent

Salary: £21,620 per year

Hourly Rate: £11.08

Start Date: 8th Sept 2025

Job Description

Are you bold and eager to get paid? Do you have a little brilliance and a desire to keep learning? Are you looking to start a career? If so, EE might be the place for you.

Join our multi-award-winning Apprenticeship scheme and use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background—what matters most is your energy, talent, and ambition to launch an exciting career at EE. Get ready to learn a lot, earn quickly, receive training towards an NVQ, and enjoy all the benefits of Britain’s most innovative mobile network.

At EE, we are more than just a team; we are a family. This ethos extends to our customers, and your role will be to provide exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When you're ready, we'll support you in reaching your goals.

We foster a personal environment where everyone is treated with respect. We celebrate diversity and inclusion at all levels, welcoming individuals regardless of age, race, sexuality, disability, religion, or gender identity.

What’s In It For You?

• A starting salary of £21,620 plus incentives throughout the year
• Huge discounts on EE & BT products, saving you hundreds of pounds annually
• Support to carve your own career path and achieve your aspirations
• Season Ticket Travel Loan to help with your commute costs
• Volunteering days to give back to your community
• Optional private healthcare and dental insurance for you and your family
• Additional perks like free tea and coffee, and a concierge service

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!