Apprentice Customer Service Advisor

JR United Kingdom; Frodsham; On-site; GBP 22,000; Full time

Job summary

Join a leading mobile network as an Apprentice Customer Service Advisor in Frodsham. This position offers a competitive salary, an opportunity to learn and develop professionally, and benefits like discounts on products and a supportive work environment. Be a part of a family-oriented team committed to customer service excellence and personal growth.

Benefits

Huge discounts on EE & BT products

Support for career path development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental cover

Free tea and coffee

Concierge service

Qualifications

• Enthusiasm and a desire to learn are essential.
• Open to candidates from any background.
• Commitment to customer service excellence.

Responsibilities

• Ensure customers receive exceptional personal service.
• Participate in a multi-award-winning apprenticeship scheme.
• Contribute positively to the customer experience.

Skills

Energy

Talent

Ambition

Education

NVQ Training

Job description

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Apprentice Customer Service Advisor, Frodsham

Client: EE

Location: Frodsham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 01.07.2025

Expiry Date: 15.08.2025

Job Description:

Where: EE Warrington

Full time: Permanent

Salary: £21,620 per year

Hourly rate: £11.08

Start Date: 8th Sept 2025

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, you could be EE.

Join our multi award-winning Apprenticeship scheme and use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background; all you need is energy, talent, and ambition to launch an amazing career at EE. Get ready to learn loads, earn quickly, receive training towards an NVQ, and enjoy all the extras from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. Your role will be to ensure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When you're ready, we’ll support you to reach your goals.

We believe in a personal environment where everyone feels they belong. We celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

What’s In It For You?

Being part of the EE family offers many benefits:

• A starting salary of £21,620 plus incentives throughout the year
• Huge discounts on EE & BT products, saving hundreds of pounds yearly
• Support to carve your career path and develop professionally
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to give back to your community
• Optional private healthcare and dental cover
• Additional perks like free tea and coffee, and a concierge service

What Are You Waiting For?

If you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!