Apprentice CSX CoE Reporting & Analytics

Henkel AG & Co. KGaA; Hemel Hempstead; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as an apprentice in the CSX Centre of Excellence Analytics & Technology Team. You'll support data analysis, automate reports, and collaborate with multiple teams to enhance performance. This role offers a unique opportunity to learn about customer data processes and improve analytics capabilities.

Qualifications

• Support Reporting & Analytics team with automation and data management.
• Learn about various customer data processes and systems.

Responsibilities

• Automate reports and create visuals in Power BI.
• Ensure data quality and support process improvement tasks.
• Collaborate with various teams to analyze performance.

Skills

Data Analysis

Collaboration

Process Improvement

Education

Apprenticeship

Tools

Power BI

SAP

Job description

About this Position

An exciting opportunity has become available to join the CSX Centre of Excellence Analytics & Technology Team as an apprentice.

What you'll do

1. Support the CSX Centre of Excellence Analytics & Technology Team, specifically the Reporting & Analytics team.
2. Automate CSX reports.
3. Create visuals in Power BI.
4. Download/upload data.
5. Use analytics to make predictions and support the prevention of missed targets.
6. Ensure data quality through quality control reporting in the SAP operating system.
7. Support process improvement tasks.
8. Learn about Customer account master data, EDI (Electronic Data Interface management), Customer Specific labels, Service Cloud, and Complex Orders.
9. Collaborate with CoE, CSX, PMO, Supply Planning, and Logistics teams.
10. Assist CSX & CoE in analyzing and managing performance through dashboards and KPIs, and define actions for improvement and efficiency.

Additional Responsibilities

• Work with internal partners via Service Cloud (CSX, CoE, GBS+, SC, dX), aligning priorities to meet customer needs.
• Review existing systems and processes; generate ideas for continuous improvement; support implementation of initiatives, tools, and processes.
• Manage the implementation, utilization, ad-hoc requests, data quality, data analysis, and maintenance of systems, tools, and reports.
• Provide quality service to customers indirectly, supporting opportunities to secure new business or support retention.