Apprentice Connection Project Manager

Severn Trent Water; Derby; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Connection Project Manager Apprentice and embark on a rewarding journey of learning and growth. This apprenticeship offers a unique blend of hands-on operational experience and formal qualifications, enabling you to make a significant impact in the community. You'll engage directly with customers, learn vital skills in project management, and contribute to sustainable initiatives. With a commitment to employee development and a vibrant culture, this opportunity is perfect for those eager to make a difference while building a successful career in a supportive environment. Don't miss your chance to be part of a dedicated team focused on innovation and excellence.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave opportunity

Dedicated training and development

Retail offers

Family-friendly policies

Two paid volunteering days

Qualifications

• Candidates must have 3 GCSEs including Maths and English.
• Passion for customer service and a proactive attitude are essential.

Responsibilities

• Conduct onsite assessments and trace STW assets.
• Engage with customers and contractors for project management.

Skills

Customer Service

Communication Skills

Problem-Solving

Team Collaboration

Analytical Skills

Adaptability

Education

3 GCSEs (Grade C/4 or above)

Job description

At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate apprentices like you to help us achieve our goals.

Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people eager to turn challenges into opportunities.

If you're excited to learn, and ready to make a real impact, we want you on our team!

LET’S TELL YOU MORE

Apprenticeship Programmes are a great way to earn and learn! Our Connection Project Manager Apprentice Programme offers the perfect blend of onsite operational experience whilst delivering fantastic customer service, job ownership, and the ability to improve on what has been industry-leading performance demonstrated over the last 5 years. You will be a valued member of a customer-centric team who is always looking for new innovative ways to enhance what we do.

Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future.

As an apprentice Connection Project Manager, you’ll be exposed to a wide range of opportunities including site design, promoting jobs and quoting, and tracing STW assets. You will have face-to-face conversations with various customer types such as one-off customers who have never been through new connections before, repeat customers, developers, farmers, and agents, as well as speaking and liaising with contractors and local Highways. You will learn and understand private land entry.

Minimum Requirements

For this Apprenticeship Programme (Level 3), we require all candidates to have 3 GCSEs (Grade C/4 or above) including Maths and English.

ROLE EXPECTATIONS POST APPRENTICESHIP

By the end of this programme, you will take up a role as a Connection Project Manager.

TRAVEL/LICENCE REQUIREMENT

The Programme may require you to work in different locations throughout our region. Some of our sites cannot be reached directly by public transport. Mobility is hugely important as a regional employer, and the need to travel to our other business sites will be required at times and help to enhance the learning you'll have on programme. You will need to have a full UK driving licence with access to your own vehicle upon starting your apprenticeship.

WHAT WILL YOU LEARN

You will be able to do onsite assessments whereby you will trace STW assets, scope out and design the works to undertake the new connection, and produce a quotation to the customer while explaining all those costs and requirements. You will be the face of STW to our customers and will play an important part of our DMEX customer journey. You will develop great customer communication skills, build a fantastic stakeholder network, and receive job-specific training on quoting and promotion, as well as Water Regulation training. You will gain experience with dealing with private land entry and working with suppliers and contractors.

WHAT WE’RE LOOKING FOR

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We’d love you to be someone with:

• A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions, and take pride in their work.
• A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment.
• The ability to quickly prioritise tasks and the initiative to dive head-first into problem-solving.
• Excellent communication and collaboration skills and enjoy working with multiple teams.
• The ability to analyse and interpret information and effectively communicate this to different team members and audiences.
• A curiosity to learn quickly in a reactive and dynamic working environment.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
• Annual bonus scheme (of up to £1,500, which is subject to eligibility).
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our Academy.
• Retail offers.
• Family-friendly policies.
• Two paid volunteering days per year.

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.

LET’S GO

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Please note, we don’t require a CV or cover letter to complete your application, the system will ask you for this, but you can just upload a blank document.

• Roles close on 14th March 2025.
• Check your diary – face-to-face assessments will run from 31st March - 30th May 2025.

To find out more about working with us, search #LifeatSevernTrent on social media.

DIVERSITY AND INCLUSION

At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent. Click here to find out more.