Apprentice Communications Support Assistant (8697)

Adult Learning; Wymondham; On-site; GBP 24,000 - 26,000; Full time

Job summary

A public service organization in Wymondham is seeking an Apprentice Communications Support Assistant to assist with social media, creative campaigns, and media enquiries. This apprenticeship role offers a competitive salary and opportunities for professional development. Candidates should have enthusiasm, creativity, and strong IT skills. The position is focused on promoting community safety and the services provided.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Qualifications

• Ability to produce engaging social media content.
• Interest in media and communications.
• Willingness to learn and develop professionally.

Responsibilities

• Support with social media and creative campaigns.
• Assist in media enquiries and internal engagement.
• Promote Norfolk Fire and Rescue Service.

Skills

Creativity

Good customer service

Teamwork

IT skills

Education

Commitment to studying

Apprenticeship Standard of Multi-Channel Marketer – Level 3

Job description

Job Description

Apprentice Communications Support Assistant | 8697 | Fixed term contract to 01.09.2027 | 37hours per week | £24,790 to £25,183 per annum | (Grade D) | Wymondham

Are you interested in working with the media? Do you have the creativity to produce engaging social media content? Would you like to learn and develop professionally through an apprenticeship?

Norfolk Fire and Rescue Service is looking for someone to provide support with social media, creative campaigns, media enquiries and internal engagement to assist in promoting the service, and Norfolk Trading Standards, as part of a small and supportive team. Enthusiasm, creativity, good customer service, teamwork and appropriate IT skills will be essential for the successful candidate.

This is an exciting opportunity to join Norfolk Fire and Rescue Service (NFRS). We serve the county by protecting and saving lives, property and the environment, preventing fires and emergencies, responding effectively, and helping communities stay safe.

Norfolk Trading Standards helps to ensure a safe, fair, and legal marketplace for consumers and businesses in Norfolk.

The NFRS Communications team serves to enhance and protect the reputation of the service among Norfolk’s communities and beyond through effective communication in the press, on social media, and to the service’s 800 staff members.

This post is aligned to the Apprenticeship Standard of Multi-Channel Marketer – Level 3. It is expected that you would not normally take longer than 24 months to complete the training and the level of responsibility and complexity of work in this role will increase as your knowledge and skills increases.

You must show commitment to studying and attend all training throughout the apprenticeship, and time will be provided for this during working hours.

For an informal discussion regarding this vacancy, please contact Steve Sanders, Senior Communications Officer, at [e-mail] .

These are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.

Financial Benefits Such As

‘ Norfolk Rewards’ our employee discounts programme which helps yousave money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

A Blue Light card for Fire Service and Social Care Workers

Relocation expenses (where applicable)

An advance of your expenses if you travel for work

Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 20/08/2025 at 23:59

All other applicants closing date: 10/09/2025 at 23:59