Apprentice Client Relations Advisor - 14754

Getting In Limited; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an Apprentice Client Relations Advisor to join their supportive team in Leeds. This role involves processing installation job packs, managing customer communications, and ensuring equipment readiness for installs. The company prides itself on providing exceptional training and development opportunities, fostering a collaborative environment where every team member can thrive. If you're detail-oriented and enjoy problem-solving in a dynamic setting, this apprenticeship could be your gateway to a rewarding career in customer service.

Qualifications

• Strong IT skills and attention to detail are essential for this role.
• Problem solving and teamwork abilities will be highly valued.

Responsibilities

• Process incoming installation job packs and complete the job register.
• Answer phones and contact customers for engineer visits.

Skills

IT skills

Attention to detail

Problem solving skills

Team working

Creative

Education

Level 2 Customer Service Practitioner

Functional Skills

Job description

Apply to: Apprentice Client Relations Advisor - 14754

Apply From: 13/12/2024

Learning Provider

Delivered by NORTH LANCS. TRAINING GROUP CIC

Employer

SECOM PLC

Vacancy Description

• Processing incoming Installation job packs
• Completing the job register
• Answering phones to internal and external customers
• Contacting customers to book engineers visits
• Make up job packs including specifications and drawings
• Receive incoming deliveries
• Check incoming equipment against schedule to ensure that equipment is available for installs
• Assign cable to jobs and complete cable sheets
• Assist Police Signalling Liaison

Key Details

Vacancy Title

Apprentice Client Relations Advisor - 14754

Employer Description

We pride ourselves on being a trusted employer, with a track record of producing outstanding results from our staff. The SECOM team is a community built on hard work and support for one another – no matter which department you belong to – creating a great team environment for everyone. Our experienced staff are given the highest level of training to perform their role, with additional courses offered throughout their career, opening up pathways to even more exciting opportunities.

Vacancy Location

Unit G, Millshaw Business Living Global Avenue LS11 8PR

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000291214

Key Dates

Apply From

13/12/2024

Closing Date For Applications

2025-03-09 23:59:59

Interview Begin From

Possible Start Date

2025-03-16 00:00:00

Training

Training to be Provided

• Level 2 Customer Service Practitioner
• Functional Skills
• Work based learning

Learning Provider

NORTH LANCS. TRAINING GROUP CIC

Skills Required

IT skills, Attention to detail, Problem solving skills, Team working, Creative