Apprentice Business Support Officer (Adoption Tees Valley)

Stockton-on-Tees Borough Council; Stockton-on-Tees; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading council as an Apprentice Business Support Officer, focusing on administration in the Adoption Tees Valley team. This apprenticeship offers the chance to earn while learning and gain a Level 3 Business Administration qualification. You’ll be contributing to your community while developing your skills in a supportive environment. Responsibilities include supporting the recruitment of adopters, updating records, and managing communication queries.

Benefits

27 days annual leave plus bank holidays

Discounts at high street and online retailers

FREE Physiotherapy and Counselling services

Access to mentoring, training, and personal development opportunities

Hybrid working options after probation

Qualifications

• Minimum qualifications of English and Maths at Level 2 (equivalent to GCSE grade 4/C or above).
• Commitment to balance work and study responsibilities.

Responsibilities

• Provide administration support in the adoption centre.
• Update and maintain records and answer queries.
• Manage diaries and book travel arrangements.

Skills

Good communication

Teamwork skills

Willingness to learn

Education

English and Maths at Level 2

Job description

Are you ready to kickstart your career, earn while you learn, and make a real difference in your community?



At Stockton-on-Tees Borough Council, we’re not just offering you an apprenticeship - we’re offering a launchpad for your future. We are a bold, brave, and innovative council, united by our values — working as one team, embracing diversity, delivering on our promises, striving for excellence, and putting our community at the heart of everything we do.



Whether you're just starting out or looking for a fresh direction, our apprenticeships are designed to help you thrive. Every task you take on, every skill you learn, and every idea you share contributes to something bigger - creating better lives for our community.



Adoption Tees Valley has an amazing opportunity aimed at those who want to gain work experience whilst studying towards a Level 3 Business Administration qualification, which you will achieve by formal off-the-job training. We are looking for someone who wants to make a difference, to serve the people of our borough, and who is committed to their own development.



As an Apprentice Business Support Officer working in Adoption Tees Valley, you will provide administration support in our adoption centre. Your duties will be varied but could include support to the recruitment of adopters, updating and maintaining records, answering queries (by telephone or email), computer work, booking travel and accommodation, diary management, supporting events held at ATV such as stay and play group plus much more.



As this is an apprenticeship opportunity, you will be provided with all the training and support you need to be a success. You will gain the technical knowledge and practical experience needed for your future career.



What skills and experience do you need?



We are looking for someone who is passionate about working for our community and has the following qualifications / experience:

• Minimum qualifications of English and Maths at Level 2 (equivalent to GCSE grade 4/C or above / Functional Skills Level 2)


• Good communication and teamwork skills


• Commitment to the full duration of the apprenticeship — showing reliability, motivation, and readiness to balance work and study responsibilities.


• Willingness to learn and develop new skills - apprenticeships are designed for those ready to grow through hands-on experience and training.Please outline in your personal statement how you meet this criteria.

Please note this post is subject to an enhanced DBS check.



What can we offer you?



We offer our apprentices an excellent reward package including:

• A competitive salary while gaining a nationally recognised qualification

We pay our apprentices National Minimum Wage for Age:

Age 21 and over = £12.21 per hour

Age 18 to 20 = £10.00 per hour

Under 18 = £7.55 per hour

• 27 days annual leave per year (plus bank holidays).


• Learn from experienced professionals who are passionate about public service


• Access to mentoring, training, and personal development opportunities


• Discounts at high street and online retailers


• FREE Physiotherapy and Counselling services plus many other Wellbeing benefits.


• A modern office environment to, along with Hybrid Working options to work part of your week from home following completion of a 6-month probationary period .

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.



If you would like an informal discussion about this opportunity, please contact Chris Corden on 01642 526400 or email: [e-mail]



Apply Now!

Be bold. Be brave. Be the future of public service.



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