Apprentice Barista Starbucks

Inspiro Learning; London; On-site; GBP 21,000 - 23,000; Full time

Job summary

A leading coffee retailer in London is seeking an enthusiastic apprentice barista to join their team. In this role, you'll provide exceptional customer service, assist with store operations, and take part in a comprehensive training program. This position offers competitive pay along with benefits such as free food and drinks on shift, paid holidays, and various partner discounts. Perfect for those starting their career or seeking a change.

Benefits

28 days holiday including Bank Holidays

Free drinks and food on shift

Bean stock options

Comprehensive training

Discounts with local and national retailers

Home Sweet Loan

24/7 Employee Assistance Programme

Qualifications

• Welcoming, helpful, and friendly demeanor.
• Desire to learn new skills.

Responsibilities

• Support store procedures including opening and closing.
• Assist fellow partners during busy periods.
• Deliver legendary customer service to all customers.

Skills

Customer service

Communication

Teamwork

Job description

Programme duration: 12 months plus 2 months for End Point Assessment (EPA).

Programme name

Level 2 - Food & Beverage Team Member

Description

Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better.

It was true when the first Starbucks opened in 1971, and it’s just as true today.

Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time.

Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.

Job description

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as an apprentice barista at our Burnley store. If you're welcoming, helpful, and friendly with a desire to learn new skills, then this could be the perfect role for you. Apply today to start your fantastic career at Starbucks!

Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcrafted delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.

The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:

1. Supporting with store procedures including, opening or closing the store, cash handling, and safety and security.
2. Supporting your fellow partners during periods of high volume to keep the store operating.
3. Anticipating and delivering on your customer and store needs by getting to know your store environment and customers.
4. Supporting in creating the third place environment during each shift.
5. Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections.
6. Maintaining a clean and organized workspace for your customers and partners.
7. Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards.

All our retail store partners begin their careers with us by undertaking an introductory training programme led by our in-store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

Benefits

In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:

• 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year.
• Free drinks and food when you’re on shift.
• Bean stock options for all partners (own part of Starbucks!).
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself).
• A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform.
• Life assurance.
• Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit).
• A free 24/7 Employee Assistance Programme available to you and your family.
• Recognition schemes and monetary awards for long service, WOWing customers, and your fellow partners.
• Great long-term career opportunities in store and support centre.

You can start an apprenticeship whether you’re starting your career or want a change. You can have a previous qualification like a degree and still start an apprenticeship.