Apprentice Assistant Water Network Technician

Severn Trent Water; Stafford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking utility company as an Apprentice Assistant Water Network Technician, where you'll earn while you learn. This exciting apprenticeship blends hands-on experience with formal training, preparing you to tackle real-world challenges in water management. You'll work outdoors, identify leaks, and develop essential skills in problem-solving and stakeholder engagement. With a commitment to employee development and a vibrant team culture, this role offers a unique opportunity to make a lasting impact on communities and the environment. Don't miss your chance to start a rewarding career with a leading company in the utility sector!

Benefits

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Sharesave scheme

Dedicated training and development

Retail offers

Family-friendly policies

Two paid volunteering days per year

Qualifications

• GCSEs in English and Maths required; functional skills as alternative.
• Level 3 apprenticeship standard equivalent to 2 A-Levels.

Responsibilities

• Identify and repair leaks in the water network.
• Engage with customers and collaborate with multiple teams.

Skills

Communication Skills

Problem Solving

Stakeholder Relationship Management

Adaptability

Analytical Skills

Education

GCSEs in English and Maths

Level 3 Apprenticeship

Tools

Data Analysis Tools

Leak Detection Equipment

Job description

Apprentice Assistant Water Network Technician

ASSISTANT WATER NETWORK TECHNICIAN APPRENTICE

LET’S CUT STRAIGHT TO IT

Join our operational team as an apprentice and be part of a team that's making a difference every day. Our people and culture are the heartbeat of our success, and we're proud to be in the top 5% of utility companies worldwide for employee engagement. With nearly 10,000 dedicated colleagues, we're looking for more brilliant individuals ready to tackle challenges head-on and turn them into opportunities.

If you're excited to learn, love working outdoors, and are ready to make a real impact, we want you on our team!

LET’S TELL YOU MORE

Apprenticeship programmes are a great way to earn and learn! Our Apprentice Assistant Water Network Technician Programme offers the perfect blend of personal and professional development, exposing you to the frontline of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent, we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future.

Water Network Technicians work outside across our region to find leaks on our huge network of underground pipes and get these repaired. You will be supported every step of the way, by your line manager and mentor. Working in our water network team, you’ll be ensuring we identify and reduce water leakage across our network. In your daily work, you’ll interact with distribution service technicians and our repair and maintenance technicians. You will also work with our call centres, network optimisation, and contractors. You’ll regularly engage with customers and members of the public which will help you to build your stakeholder relationship management skills.

This apprenticeship standard is at Level 3 (equivalent to 2 A-Level qualifications). If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs and achieve a Level 2. This will need to be achieved prior to completion of your apprenticeship.

Health & Safety: We take the health and safety of our employees very seriously. This role will require you to listen for leaking pipes; therefore, you will be asked in your application if you have any health restrictions which could impact your ability to hear.

TRAVEL/LICENCE REQUIREMENT

You will be required to have a Driving Licence & access to your own vehicle before completing your apprenticeship as driving is mandatory for your off-scheme role.

ROLE EXPECTATIONS POST APPRENTICESHIP

Following successful completion of your apprenticeship, you will take up an Assistant Water Network Technician role, where you will be able to put your skills into action.

• Expected 40-hour weeks.
• Night-time working to investigate leakage when required.
• You’ll be part of a standby rota.
• Working independently.

WHAT WILL YOU LEARN

• You will learn how to identify leakage, using data, tools and techniques.
• Give advice to customers on water fittings and repair and maintain meters and loggers.
• You will also learn how to identify water network issues, apply fault-finding and problem-solving techniques, and identify root causes in some of our equipment to resolve faults.
• We will teach you how to calibrate equipment such as temporary loggers and pressure gauges to the appropriate standard.
• You will learn how to operate our water network safely and protect our environment.

WHAT WE’RE LOOKING FOR

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We’d love you to be someone with:

• A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions, and take pride in your work.
• A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment.
• Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving.
• No two days are the same on the front line and not every day goes to plan, so you’ll need to be quick on your feet to respond!
• Excellent communication and collaboration skills and enjoy working with multiple teams.
• Ability to analyse and interpret information and effectively communicate this to different team members and audiences.
• Ability to travel freely across our patch to visit different sites and travel to meetings and training days.
• Curiosity to learn quickly in a reactive and dynamic working environment.
• Ability to work in all weather conditions to serve our customers and protect the environment.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
• Annual bonus scheme (of up to £1,500, which is subject to eligibility).
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our Academy.
• Retail offers.
• Family-friendly policies.
• Two paid volunteering days per year.

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.

LET’S GO

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Please note, we don’t require a CV or cover letter to complete your application; the system will ask you for this, but you can just upload a blank document.

• Roles close on 14th March 2025.
• Check your diary – face-to-face assessments will run from 31st March-20th May.

To find out more about working with us, search #LifeatSevernTrent on social media.

DIVERSITY AND INCLUSION

At Severn Trent, we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent. Click here to find out more.