Apprentice Aftersales Advisor

Trust Ford; Bristol; On-site; GBP 18,000 - 22,000; Full time

Job summary

Trust Ford, the largest Ford dealership in Europe, is seeking an Apprentice Aftersales Advisor. The role focuses on providing excellent customer service within the Aftersales team while benefiting from comprehensive training and a competitive salary package. Join a friendly team and progress in an exciting career.

Benefits

Industry leading package

£3,000 retention bonus

33 days annual leave

Pension Scheme & Life Assurance

Discount on Service, Bodyshop, and Parts

Charity volunteer day

Cycle to work purchase scheme

Access to Perks at Work

Responsibilities

• Deliver an efficient reception service ensuring high customer satisfaction.
• Engage in training and development to grow in the Aftersales department.

Skills

Customer focused

Attention to detail

Ability to work in a fast-paced environment

Job description

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We love what we do, we’re proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for an Apprentice Aftersales Advisor to join the team. The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits, we'll give you the rewards you deserve. And a friendly, local team that makes life at work fun. We'll innovate, grow, and set the benchmark for our industry.

• Are you customer focused?
• Do you have sharp attention to detail?
• Are you capable of working in a fast-paced environment?
• Are you looking for a career in the Aftersales department?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if it's a career you're looking for and not just a job, then your journey starts here.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package
• £3,000 retention bonus paid after 5 years of service
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Discount on Service, Bodyshop, and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website