Apprentice Administrator

IPS International; Sevenoaks; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits you as a Business Administrator apprentice at a forward-thinking company! This role offers a unique chance to earn a salary while gaining valuable hands-on experience in a supportive environment. You will be engaged in a variety of administrative tasks, from managing patient registrations to assisting the clinical team with essential support. With a focus on developing your business acumen and decision-making skills, this apprenticeship will set you on a path to success. Join a dynamic team and kickstart your career with practical training and mentorship from experienced professionals.

Qualifications

• Essential GCSE Maths and English qualifications are required.
• Communication and interpersonal skills are crucial for this role.

Responsibilities

• Support administration and receptionist teams with patient registration.
• Manage practice email accounts and assist with appointment bookings.

Skills

Communication skills

Team working

Proactive

Interpersonal Skills

Education

GCSE Maths and English (Grade 4 and above)

Job description

Would you like to earn a salary whilst learning on the job and gaining a qualification? We have an exciting opportunity for a Business Administrator. You will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team within the practice.

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, managing practice email account, chronic condition recalls, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.

Support staff with the distribution of information, messages and enquiries for the clinical team.

You will also be:

• Processing of incoming and outgoing emails for both the Practice email account and personal
• Photocopy documentation as required
• Booking appointments
• Scanning, coding and filing of documents
• Managing chronic condition recalls
• Queries with regards to patient registration, deduction of record and new patient registration
• Input data into the patient’s healthcare records as necessary
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Supporting all clinical staff with general administrative tasks as requested

Your training plan

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.

The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Requirements

Essential qualifications

• GCSE Maths and English (Grade 4 and above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• Team working
• Proactive
• Interpersonal Skills

Other requirements

Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.