Apprentice Administrative Assistant

Melody Care; Winchester; On-site; GBP 15,000 - 21,000; Full time

Job summary

A dedicated care services provider in Winchester is seeking an Apprentice Administrative Assistant to support the efficient operation of Branch administration. This role emphasizes fostering positive relationships, maintaining confidentiality, and performing various assigned administrative tasks. Ideal candidates will have GCSEs in English and Maths (Grade 4). Join us to make a real difference in the lives of our clients while being part of a supportive team.

Benefits

Professional development opportunities

Supportive work environment

Qualifications

• Desire to support efficient operation of Branch administration.
• Ability to maintain high standards of care.

Responsibilities

• Foster positive relationships between staff and clients.
• Maintain total confidentiality regarding client information.
• Perform administrative duties as assigned.
• Handle sensitive issues with care.

Skills

Administrative skills

Analytical skills

Attention to detail

Communication skills

Customer care skills

IT skills

Organizational skills

Patience

Problem-solving skills

Team working

Education

GCSE or equivalent in English and Maths (Grade 4)

Job description

Overview

Apprentice Administrative Assistant

Purpose of Position: To support the efficient operation of the Branch administration, ensuring high standards of care are maintained at all times for the care management teams and staff.

Responsibilities

• Foster positive relationships between staff and clients, demonstrating sensitivity to the needs of others.
• Ensure total confidentiality regarding client information and treat all clients with courtesy and respect.
• Perform administration duties as assigned by the management team.
• Handle a demanding and intense role, dealing with sensitive issues.

Training and Qualification

During your training, you will develop Knowledge, Skills, and Behaviours in the following areas:

• IT
• Record and Document Production
• Decision Making
• Interpersonal Skills
• Quality
• Planning
• Project Management
• Business Processes

Desired Skills and Personal Qualities

• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Customer care skills
• IT skills
• Organizational skills
• Patience
• Problem-solving skills
• Team working

Qualifications

GCSE or equivalent in English and Maths (Grade 4) desirable

About the company

At Melody Care, we're dedicated to providing exceptional care services that make a real difference in people's lives. Our team is passionate about delivering personalized, compassionate care that supports independence and enhances quality of life. With a focus on professional development and a supportive work environment, we strive to ensure our employees feel valued and empowered to grow in their roles. Join us, and be part of a company that truly cares about both its clients and its team members.

Required Criteria

• GCSE or equivalent in English and Maths (Grade 4) desirable