Apprentice Administration Specialist

Equals One; Stafford; On-site; GBP 14,000 - 17,000; Full time

Job summary

A global logistics firm is offering a Business Administration Apprenticeship in Stafford. This role involves managing customer service operations and supporting team tasks. The apprenticeship lasts 18 months, allowing you to gain essential business skills through hands-on experience and training. Candidates should have at least GCSE in Maths and possess strong organisational and customer service skills. After completion, there may be potential for a permanent position.

Benefits

Enhanced Annual Leave Entitlement

Salary Sacrifice Car and Cycle Scheme

WeCare App for wellbeing support

Life Insurance

Eyecare Voucher Scheme

Qualifications

• GCSE in Maths required.
• Experience in customer service is a plus.
• Proactive and organised individual.

Responsibilities

• Responsible for running the contract in a customer service capacity.
• Ensure timely deliveries.
• Support all departments in enhancing customer service.

Skills

Organisational skills

Customer service skills

Proactive attitude

Education

GCSE in Maths (grade A-C)

Job description

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Client:

Location:

Stafford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

711b12123e2f

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Staffordshire, DE12 8AA

Salary: £14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course Business administrator (level 3)

Hours: Full time - 37 hours a week Monday to Friday

Duration: 1 year 6 months

Closing date: Friday 15 August 2025 at 11:59pm

Summary

Kickstart your career with our Business Administration Apprenticeship! We're looking for an ambitious, organised, and proactive individual to join our team. Over 18 months, you’ll develop essential business skills from managing projects and coordinating meetings to mastering office systems and driving process improvements.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Where you'll work

Unit 6 Mercia Park Hill Top Way Stretton on Le Field Measham, Swadlincote, Staffordshire

DE12 8AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Course contents
• Business Administrator Level 3
• On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

GCSE in:

• Maths (grade A-C (4-9))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

About this employer

As a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.

Company benefits

• Enhanced Annual Leave Entitlement
• Salary Sacrifice Car and Cycle Scheme
• WeCare App, for support with physical and mental wellbeing
• LifeWorks app
• Life Insurance
• Eyecare Voucher Scheme

After this apprenticeship

After successful completion of the apprenticeship there is the potential of a permanent position.

The contact for this apprenticeship is: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC1000332291.