Apprentice 1st line IT Support Technician

WYSIWYG COMPUTERS LIMITED; Chatham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A Managed Services Provider in Chatham is seeking a passionate 1st Line Support Apprentice to gain hands-on IT support experience. The role involves customer issue triage, system improvements, and installations, with comprehensive training and career growth opportunities. Candidates will benefit from a structured apprenticeship program lasting 18 months, alongside regular social activities.

Benefits

Comprehensive training

Career growth opportunities

Regular social activities

Qualifications

• Passionate about IT support.
• Ability to handle customer issues and system improvements.

Responsibilities

• Triage customer issues effectively.
• Assist in system improvements and installations.

Job description

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities.

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Mon: 09:00 -17:30. Tue: 09:00 – 17:00. Wed: 09:00 – 17:00. Thur: 09:00 – 17:00. Fri: 09:00 – 17:00.

Expected Duration: 18 Months