Apply now for IT Support Engineer (Manchester)

Hemmersbach GmbH & Co. KG; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at Hemmersbach, a leading provider of IT infrastructure services globally. Based in Manchester, you will deliver world-class support through strong technical skills and customer-focused service, engaging in everything from basic issue resolutions to complex diagnostics.

Benefits

Buddy program

Company events

Internal career development program

International job opportunities

Medical cash plan

Onboarding program

Qualifications

• Experience in OS, Apps and H/W installation and troubleshooting.
• Strong skills with Windows-based applications & tools (M365, Win10, A.D & SCCM).
• Exceptional level of customer service and confidentiality.

Responsibilities

• Provide world-class IT support for a variety of users.
• Address various tickets with a strong sense of customer service.
• Perform complex diagnostics and fault-resolution.

Skills

Technical skills in IT support

Customer service

Diagnostic capabilities

Job description

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Contact us directly if you have any questions about this open job position

• Very strong technical skills in all aspects of IT support
• Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
• An exceptional level of customer service and confidentiality
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Ever dreamt of working within a multinational media & entertainment corporation? A world-famous brand we all know & love?

Based Near Hammersmith, London, you will form part of a team providing world-class IT support for a wide variety of users - Anything from simply password resets, to complex diagnostics and fault-resolution, as well as project work.

You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on theusers face– a job well done!

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Company events
• Internal career development program
• International job opportunities
• Medical cash plan
• Onboarding program

Drag'n'Drop Files here
or
Click to browse files

I want to be considered for future recruitment. Read more