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Applications Support Engineer - Lifecycle Services

TN United Kingdom

Aberdeen City

On-site

GBP 40,000 - 80,000

Full time

Today
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Job summary

An established industry player is seeking an Applications Support Engineer to join their Lifecycle Services team in Aberdeen. This role offers a dynamic work environment where you will tackle various technical challenges while supporting customers with DeltaV DCS/SIS systems. You will engage with clients, manage deployment projects, and ensure system maintenance, all while promoting cybersecurity measures. If you thrive in fast-paced settings and enjoy building relationships, this opportunity is perfect for you.

Qualifications

  • Understanding of DeltaV systems and deployment infrastructure.
  • Experience in managing deployment projects and customer systems.

Responsibilities

  • Support customers with upgrades, deployments, and maintenance.
  • Participate in on-call rota for emergency response.

Skills

DeltaV DCS/SIS systems
Cybersecurity
Backup & Recovery
Patch Management
Endpoint Security
Application Whitelisting
Customer Relationship Management

Job description

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Applications Support Engineer - Lifecycle Services, Aberdeen

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Client:

emerson

Location:
Job Category:

-

EU work permit required:

Yes

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Job Reference:

483193514904

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Looking for the next step in your career? Do you enjoy a variety of technical challenges in a dynamic and fast-paced work environment? Join our UK Lifecycle Services team as an Application Support Engineer to support our customers through upgrades, application deployments, and maintenance activities on their DeltaV DCS/SIS systems. You will primarily engage with Process Systems and Solutions (PSS) customers within the UK, including offshore installations, to build relationships and become their trusted adviser. You may also support other regions within Emerson's Northern Europe. We deploy a wide range of DeltaV products, with a focus on Cybersecurity, including Backup & Recovery, Patch Management, Endpoint Security, and Application Whitelisting. You will complete certification paths for these products to deploy and maintain them. Additionally, you'll support customers with maintenance and incident resolution activities and be part of the on-call team providing 24/7 emergency response, requiring regular travel to customer sites (approximately 60-70% of your time).

If this sounds like an exciting opportunity, we encourage you to join our team!

Your Responsibilities Will Include:

  • Develop a deep understanding of DeltaV, its complementary products, and deployment infrastructure;
  • Manage deployment projects from proposal and design to site execution;
  • Perform maintenance on customer systems;
  • Support sales efforts by promoting and selling our products and services;
  • Participate in the on-call rota to respond to emergencies;
  • Build positive relationships with customers, embodying the
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