Applications Manager

TN United Kingdom; Dundee; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Applications Manager to lead a dynamic team in delivering high-quality software solutions. This hands-on role involves overseeing the planning, development, and support of applications, ensuring they meet service standards while driving continual improvement. The ideal candidate will possess a strong IT background, exceptional analytical and problem-solving skills, and the ability to communicate effectively at all levels. Join a dedicated organization committed to enhancing care services across Scotland, where collaboration and work-life balance are prioritized. This is an exciting opportunity to make a meaningful impact in a vital sector.

Qualifications

• Experience leading digital/software development in public sector projects.
• Strong technical expertise in application development and computer systems.

Responsibilities

• Lead a multi-disciplinary team in software development and support.
• Ensure delivery of service standards and continual service improvement.

Skills

Application Development

Analytical Skills

Problem-Solving

Communication Skills

Multitasking

Education

IT Degree

Graduate Qualification in Software Engineering

Tools

Agile

Prince2

Job description

Due to career progression, a permanent vacancy has arisen within our IT service delivery team.

The applications manager is a hands-on role, leading a multi-disciplinary team to deliver the planning, software development, integrations, implementation, release and ongoing support of our applications, with a support model that ensures the delivery of service standards to agreed service levels, and leading the development of digital standards through continual service improvement.

About you

You will be educated to an IT degree or graduate qualification in Software Engineering or a related field, with work experience of leading digital/software development in medium-to-large-scale public sector projects. Also, you will be familiar with cloud-based application and development platforms.

You will be able to evidence extensive firsthand work experience of:

• Strong technical expertise in application development, coupled with a comprehensive grasp of computer systems and databases.
• Possessing analytical skills to identify and troubleshoot issues, utilizing problem-solving abilities to find solutions and determine root causes while designing, building, and delivering working solutions to meet customer needs.
• Leading software development and application support teams.
• High attention to detail and accuracy with excellent written and verbal communication and interpersonal skills across all levels in an organization.
• Ability to multitask in a fast-paced environment to deliver effective outcomes/targets on time.
• A range of application development technologies.
• Formal Project Management methodologies (for example Agile, Prince2).

About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers, and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high-quality care that meets their needs, rights, and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organizational needs and achieve a work-life balance that promotes well-being and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

Our headquarters is located in Dundee and due to the nature of delivery, it may be required to travel to Dundee or other Care Inspectorate offices.