Applications Engineering Manager (UK/US)

SLAMcore; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Applications Engineer to join their dynamic team. This exciting role involves working with cutting-edge spatial AI technology, engaging with customers to ensure they maximize the value of their solutions. You will play a key role in defining and growing the team to meet customer needs while collaborating with various departments to tackle high-value challenges. With a strong focus on innovation and customer satisfaction, this position offers a unique opportunity to make a significant impact in a fascinating industry. If you are passionate about technology and customer success, this role is perfect for you.

Benefits

Hybrid working arrangements

Enhanced employer pension contributions

Unlimited external private coaching

Frequent social events

Cash for home setup

25 days holiday plus public holidays

Private health insurance

Meaningful equity

Flexible working arrangements

Generous development budget

Qualifications

• Experience with embedded systems in industrial settings.
• Strong communication and time management skills.

Responsibilities

• Define and implement best practices for customer success.
• Manage customer projects and provide support.
• Lead team growth and work with cross-functional teams.

Skills

Embedded Computer Systems

Customer Interaction

Time Management

Communication Skills

Data Analysis

Team Leadership

Adaptability

Education

Degree in Engineering or Computer Science

Tools

C++

Python

ReactJS

HTML

Job description

We’re on a mission to bring our Spatial AI technology to the material handling and robotics markets. This is an opportunity for an experienced, customer facing engineer to work with Slamcore’s growing worldwide customer base to help them understand the value of our products and how best to use them.

• A chance to work in a fascinating industry. Other companies say they’re cutting edge; we’re literally at the forefront of spatial intelligence.
• Packed with benefits and perks, including hybrid working, enhanced employer pension contributions, unlimited external private coaching, frequent social events, cash to spend on your home setup, and more.
• Define and grow the team to meet the needs of our customers to best support them applying our spatial AI technology.

The top line

We are looking for an experienced Applications Engineer to join our team and play a crucial role representing Slamcore and working with our growing customer base to deploy our cutting-edge, spatial AI technology. As a part of our highly skilled team, you will be working on technologies including AI, computer vision and SLAM on low power, embedded devices.

This role is ideal for someone with a strong technical background who is passionate about making sure our customers get the best out of our products for their use cases. You will be responsible for defining, scaling and leading the team to meet our growing customer base.

The good stuff

• Work between our London HQ and your home if you're based in the UK, or fully remotely if you're US based.
• 25 days’ holiday a year plus 8 UK public holidays (or US equivalent) – plus bonus time off between Christmas and New Year.
• Enhanced employer pension contributions.
• Private health insurance.
• Meaningful equity in a fast growing business.
• Flexible working arrangements.
• Generous professional and personal development budget, including unlimited private coaching sessions with More Happi.
• Frequent team social events, free weekly team lunches, snacks and a fully stocked drinks fridge at our Borough HQ.
• Your own company card for getting equipment, training, books, snacks, coffee.
• £500 to spend on your work from home setup.
• Enhanced parental leave.

The day-to-day

• Define and implement industry best practice to maximise the chances of success with our customers.
• Consult with customers during pre-sales activities ensuring Slamcore products provide the right solution.
• Design, build and present demonstrations showcasing our product capabilities.
• Customise software solutions to meet identified customer requirements as part of integration and deployment.
• Manage and support multiple customer projects and sales opportunities.
• Provide in-person and remote support to customers using our products.
• Manage the growth of the team to meet business objectives.
• Work closely with commercial, product and engineering teams to help identify, scope and prioritise solutions to the highest value challenges our customers have.
• Travel to customer sites (approx. 25% of the time, mostly within Europe and US).
• Support marketing activities, e.g. blogs, case studies and trade show.

The must-haves

• Experience working with embedded computer systems in industrial settings.
• Able to demonstrate system level understanding from low-level hardware to end user applications.
• Demonstrated experience of working directly with multiple customers to achieve successful outcomes.
• Strong time management and preparation skills.
• Able to interact with customers from high level use case to low level technical details.
• Excellent communication skills.
• Comfortable analysing, interpreting and presenting complex data.
• Able to learn and adapt quickly.
• Demonstrated experience of building and leading a team.
• Able and willing to travel internationally for extensive periods of time.

The nice-to-haves

• Familiarity with computer vision and ideally visual SLAM.
• Familiarity with robotics (AMRs and AGVs).
• Understanding of the full software stack (e.g. C++, Python, ReactJS, HTML, etc).
• Familiarity with cloud compute deployments.
• Experience working in a start-up.

All about us

We’re a London-based startup founded by visual SLAM algorithm pioneers. Having raised over $30M in funding from top investors around the world, we’re developing breakthrough spatial intelligence solutions for the next generation of intralogistics solutions.

Next steps

There’s loads more info about us on our website. We’d suggest About and Meet the team as your first two stops to learn more about the industry, and what it’s like to work here.

Sound good? If you are interested, just hit Apply Now to get the ball rolling.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.