Applications Engineer Tooling & Software Support

Thomas Lee Recruitment; Derby; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment company is seeking a Technical Support Engineer to provide hands-on application support for advanced tooling and software systems. This role involves delivering training, technical support, and building customer relationships within high-demand sectors like aerospace and petrochemicals. Ideal candidates are experienced in engineering applications, possess excellent communication skills, and are confident with software installation.

Qualifications

• Experience in engineering or quality-focused applications roles.
• Confidence with software installs and Windows systems.
• Ability to explain technical concepts clearly.

Responsibilities

• Deliver training and technical support to customers across the UK & Ireland.
• Demo products and software alongside the sales team.
• Help customers set up systems and migrate data.

Skills

Technical support

Problem solving

Communication

Software installation

Customer relationships

Job description

Do you know your way around CNC tooling, software installs, and engineering processes? Like solving problems and making manufacturing smarter?

This role is all about providing hands-on application support working with customers, demoing kit, installing software, and helping them get the best from their inspection and presetting equipment.

What youll do:

• Deliver training and technical support to customers across the UK & Ireland

• Demo products and software alongside the sales team

• Help customers set up systems and migrate data

• Support factory floor integration and connectivity projects

• Attend trade shows, in-house events, and provide expert insight

• Build and maintain great customer relationships

What youll need:

• Experience in engineering/quality-focused applications roles

• Good with people and great at explaining technical concepts

• Confidence with software installs, database work, and Windows systems

• Smart, professional, and approachable

• Self-motivated, able to travel, and fine with the occasional overnight stay

• Full UK driving licence

About the Company:
Youll be working with high-end tool measurement, presetting and software systems that boost performance across some of the most demanding sectors aerospace, F1, petrochemicals, and more. If you enjoy being on the technical frontline with customers and delivering real impact, this is your kind of role.

About Us:
At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match.

How to Apply:
All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website.