Applications Engineer (m/f/d)

TN United Kingdom; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job description

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Brooks is a growing, fast-paced technology leader of automation solutions which boost the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, innovative ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.

We are looking for our next Applications Engineer as we accelerate our growth journey. The Applications Engineer position will be a customer facing position that will work closely with, and support, our OEM and end-user customers to solve their challenging & high-value problems through the application of our automation product lines.

The ideal teammate will promote our growth by becoming the product use-case expert for our customers and provide their technical expertise to both customers and our regional sales staff in sponsor of Design-In Win opportunities.

Your Responsibilities.

Own Our Customers' Automation Technical Experience and Become Their Trusted Advisor

1. You will build strong relationships with your customers, gaining their confidence to become their trusted advisor for automation.
2. You will significantly enhance your customers’ automation technical experience with Brooks Automation through face-to-face contact, supporting customer visits and Technical Review Meetings (TRMs). You will add value to your communication with our business units through your in-depth knowledge of the customer and their challenges.
3. You will grow a deep understanding of what our customers are doing, their applications, and markets, and how they add value to the Semiconductor industry.
4. You will discover your customers challenging high value problems and contribute to their solution by proposing Brooks Automation products and producing detailed specification documents.
5. You will share your insights, customers’ needs and roadmaps, with key stakeholders within the business. This will culminate in Brooks Automation winning new business.

Customer Design Reviews

1. You will prepare and present design reviews to our customers, so they have a clear understanding of the technical scope that we provide.

Regional Engineering

1. You will become an expert with our products’ use-cases, e.g., vacuum robots & wafer handling systems, atmospheric wafer handling systems, loadports, underlying motion controls & software, to provide pre-sales technical support to our customers and account teams.
2. You will work objectively as a team member to quickly respond to customer needs, answering questions from customers about all aspects of our products.
3. You will enhance your customers’ technical experience with rapid provision of local engineering capabilities.

Lead on-site evaluations, Develop and lead demonstrations to win opportunities, Lead First-Of-Kind integrations, Optimisation of Customers' Equipment Performance

1. Lead product first-article integrations at customer sites as well as directly working on the products: Assist with Design & Verification Testing (DVT) and Acceptance Test (ATPs).
2. Develop and deliver product feature and performance demonstrations to win opportunities.
3. Lead on-site product evaluations.
4. Optimize performance of customers’ equipment.
5. Assist business unit engineering teams with their customer escalations, using your knowledge of the customers use-case.
6. Debug complex issues with the Field Service staff.
7. Attend & present at trade shows and seminars.
8. Expectation of spending significant amount of time at key customer sites.

Your Qualifications.

1. Minimum 5-years’ experience in a fast-paced customer-facing technical role.
2. Experience with Mechatronic systems/robotic automation/semiconductor industry/machine tending automation/ semiconductor processes.
3. Experience in 2D CAD. Technical ability to read a 2D drawing, understand how it works, and electrical/mechanical skills.
4. Understanding of electronic components such as sensors, switches, relays, actuators, etc. Able to understand system-level wiring diagrams.
5. Self-starter that is inquisitive, excellent problem-solving skills, and motivated by a challenge.
6. Fast learner, a great teammate, have a “can-do, no fear” mentality, and willing to roll up your sleeves to help a colleague or customer.
7. Helpful, patient and possesses the ability to relate to many types of people.
8. Able to work through problems systematically and document the findings.
9. Strong commitment to goals and team-first attitude.
10. Able to travel regionally and internationally as required. Able to enter the US.
11. Valid passport and driving license.
12. Up to 60% plannable travel.

If you are competent and like to join a highly motivated team within our successful company, we would be happy to receive your application documents including your availability and your salary expectations.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

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