Applications Analyst

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; Remote; GBP 34,000 - 41,000; Full time

Job summary

A dynamic technology company in the UK is seeking an experienced Applications Analyst to join their Applications Support Team. The incumbent will manage and configure line-of-business systems to improve operational performance. The role offers a competitive salary between £34,255 and £40,300 per annum, along with generous benefits including annual leave, healthcare plans, and a pension scheme. This is a 2-year fixed term contract with a remote work option.

Benefits

25 days annual leave plus Bank Holidays

Healthcare Cash Plan

Pension - 5% Employee 5% Employer

Annual Salary Review

Volunteering Days

Free access to BenefitHub for discounts

Qualifications

• Document writing skills for production of help guides, wikis, and internal training notes.
• Strong knowledge of Microsoft platforms including Azure, Intune, and M365.
• Evidence of continual professional development to keep pace with technical and business change.

Responsibilities

• Follow agreed processes and procedures in delivering applications and services.
• Resolution of application incidents and problems to ensure quick resolution.
• Implement approved requests for change to maintain a current applications environment.

Skills

High level of demonstrable capability with relevant vendor business applications

Document writing skills for help guides

Ability to manage multiple projects

Strong knowledge of Microsoft platforms including Azure, Intune and M365

Tools

VOIP/Soft Phone systems such as RingCentral

Job description

We’re seeking a skilled Applications Analyst to join our dynamic Applications Support Team. If you’re passionate about technology, thrive in collaborative environments, and enjoy solving problems to improve operational performance — we want to hear from you.

Digital and Technology Services is focused on ensuring current and future investment in technology to maximise the opportunities to support Seetec from a technological perspective. Bringing a new focus to understanding and supporting the business functions will be key in exploiting technology to deliver positive business outcomes.

As an Applications Analyst, your core responsibilities will include maintaining and configuring essential line-of-business systems across key areas within Seetec. You’ll ensure applications run securely and efficiently by managing upgrades, mitigating risks, and supporting system integrations across business areas. You’ll also contribute to management reporting by providing accurate data and system insights.

You’ll be responsible for delivering support in accordance with the work allocation, performance, and training and development plan on a day-to-day basis.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £34,255 to £40,300 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Remote
Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm – 2 Year Fixed Term Contract

Key Responsibilities

• Follow agreed processes and procedures in delivering applications and services, including the management of security and risk, to ensure Service Level Agreements with different business functions can be met to agreed timelines.
• The resolution of application incidents, major incidents and problems to ensure quick resolution to meet agreed service levels and applications performance targets to minimise disruption to critical business operations.
• Implement approved requests for change as needed to maintain a current applications environment aligned to business requirements.
• Work collaboratively to deliver application work plans in support of projects and BAU maintenance activities including the management of security and risk.
• Applications delivered ‘As A Service’, working with the Service Providers to ensure such applications maintain security and currency and that configuration is maintained to meet Business requirements.
• Maintain in depth, up-to-date business knowledge, specialist technical skills and market intelligence relating to the relevant applications.
• Ensure maintenance procedures are put into operation.
• Ensure software licencing laws are followed.

Skills and Experience

Essential
• High level of demonstrable capability with relevant vendor business applications.
• Document writing skills for production of help guides, wikis and internal training notes.
• Ability to manage multiple projects and adhere to deadlines.
• Evidence of continual professional development to keep pace with technical and business change that meet defined SFIA V7 competencies.
• Strong knowledge of Microsoft platforms including Azure, Intune and M365.

Desirable
• Experience working with VOIP/Soft Phone systems such as RingCentral, Avaya, IP Telecom.

Additional Information

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.