Applications Analyst

University Centre Peterborough; Peterborough; Ibrido; GBP 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

43 days annual leave and benefits

Local government pension scheme

On-site parking and wellbeing benefits

Descrizione del lavoro

Inspire Education Group in Peterborough is seeking an Applications Analyst to support the MIS systems across the college. You will manage user accounts for core MIS apps, perform GDPR-compliant access audits, and coordinate with external software vendors to keep systems secure and reliable.

A strong IT background with excellent communication is essential as you troubleshoot issues, coordinate upgrades, and provide user guidance to staff across departments.

Competenze

• A Level 3 qualification in IT, business admin, or data-related field.
• Experience implementing 3rd party IT packages and managing user accounts/security groups.
• Strong communication and stakeholder management skills with a methodical approach to problem solving.
• GCSE English and Maths (or equivalent) and commitment to safeguarding and continuous professional development.

Mansioni

• Manage user accounts and access across all core MIS applications.
• Audit user access levels for GDPR compliance and security.
• Troubleshoot login issues, password resets, and permission blocks.
• Draft technical tickets for vendors and monitor SLAs.
• Support upgrades, hotfixes, and UAT in test environments.
• Create and publish user guides, cheat sheets, and video walkthroughs.

Formazione

Level 3 IT qualification

Strumenti

Microsoft .NET

Microsoft SQL Server

PowerBI

Visual Studio

Azure DevOps

HTML

CSS

JavaScript

Bootstrap

jQuery

REST API

Descrizione del lavoro

# Applications AnalystEmployer: Inspire Education GroupLocation: Peterborough, Cambridgeshire (Remote working)Contract Type: PermanentHours: Full TimeSalary: £30,595 per annumPosted: 2nd November 2026Expires: 16th November 2026 11:59 PMStart Date: As Soon As PossibleJob ID: 1582162Job Reference: REQ000762* Share :* Print**Are you a tech-savvy professional looking to make a meaningful impact in a dynamic educational environment? We are looking for an enthusiastic and knowledgeable Applications Analyst to join our dynamic MIS team at Inspire Education Group.**This is an exciting opportunity to provide day-to-day operational administration, user access control, and frontline systems support for the College’s core MIS applications. You will act as a vital bridge between the MIS department, curriculum teams, and external software vendors, ensuring that systems—including Advanced ProSuite, PICS, OneGrade, OneFile, and ProEngage—remain secure, stable, and user-friendly for all college staff.About the RoleAs an Applications Analyst, you will:* Manage the full lifecycle of user accounts (creation, amendments, role changes, and deactivation) across all core MIS applications.* Conduct routine audits of user access levels to ensure compliance with data protection legislation (GDPR) and college security policies.* Maintain system security groups and permission matrices, ensuring staff only have access to the data required for their specific roles.* Troubleshoot daily login issues, password resets, and permission blocks swiftly to minimize operational disruption.* Act as the central point of contact for logging system glitches, software errors, and bugs reported by college users.* Investigate reported issues methodically to replicate errors, identifying whether they are caused by user error, data quality issues, or software faults.* Draft clear, detailed technical ticket submissions for external software vendors (Advanced, Pellcomp, OneFile, etc.) and monitor support portals against SLAs.* Support the Team Leader in preparing for scheduled software upgrades, hotfixes, and minor version releases.* Execute thorough user-acceptance testing (UAT) scripts in designated \"test environments\" before upgrades are deployed live.* Monitor automated data transfer logs between systems to identify and flag stuck processes or integration sync failures.* Create, update, and publish clear user guides, \"cheat sheets,\" and brief video walkthroughs to help staff navigate system features independently.* Deliver informal, practical system inductions for new staff members or refresher sessions for curriculum teams.* Provide dedicated, responsive systems support during peak college operational windows, such as main enrolment, student induction, and curriculum planning weeks.You will work closely with the wider MIS team, curriculum departments, and external vendors to ensure high system availability and excellent standards of customer care.We are seeking a motivated and adaptable individual with:* A Level 3 qualification (A-Levels, BTEC, or equivalent Apprenticeship) in an IT, business administration, or data-related field.* Advanced IT skills across Microsoft .NET (C#, VB.Net and ASP.Net), Microsoft SQL Server, PowerBI, Visual Studio, Azure DevOps, HTML, CSS, JavaScript, Bootstrap, jQuery, and Rest API.* Experience implementing and supporting 3rd party IT packages and managing user accounts/security groups in a professional database environment.* Experience collaborating with diverse groups of stakeholders and translating technical solutions into plain English.* Excellent planning, organisation, communication, and administrative skills with a methodical approach to problem-solving.* Minimum of Level 2 Literacy and Numeracy (GCSE English Language and Maths Grade C/4 or above).* Commitment to safeguarding, equality, diversity, inclusion, and continual professional development.Why work for IEG?* Generous Leave: 43 days of annual leave per year, inclusive bank holidays and discretionary days.* Competitive Pension: Local Government Pension Scheme.* Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere.* Professional Development: Ongoing training and development opportunities, including the College staff development programme, appraisal process, and support for continuous professional development.* Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts.IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.### AttachmentsWhy Work for IEGJD Applications Analyst May 2026### Safeguarding Statement:IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.