Application Support Specialist - Swift & Payments

Michael Page (UK); London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Une plateforme mondialisée de services financiers recherche une personne pour le support des applications Swift. Ce rôle exige une expérience technique poussée dans les infrastructures de paiements et de messagerie,พร้อม avec des compétences en documentation et en communication. L'individu idéal sera capable de travailler sous pression tout en gérant efficacement les problèmes. Une formation en ITIL est également essentielle.

Qualifications

• Expérience forte en infrastructures de Swift Payments et Messaging.
• Solide connaissance des systèmes d'exploitation Windows et Linux/Unix.
• Compréhension du cadre ITIL et des processus de gestion des changements.

Responsibilities

• Fournir un support pour les applications Swift à divers intervenants.
• Gérer les incidents et aider à la mise en œuvre de nouvelles applications.
• Assurer la conformité avec les normes ITIL.

Skills

Swift Payments

Swift Messaging

scripting languages

communication

problem-solving

Tools

SQL

PostgreSQL

MongoDB

Oracle

PowerShell

Python

Job description

• Provide support for Swift Payments and Swift Messaging applications
• Experience in financial services, preferably in payments, or settlements

About Our Client

The client is a global financial services platform

Job Description

Responsibilities:

• 
  
  Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders.
• 
  
  Offer second- and third-line application support for Swift-related infrastructure.
• 
  
  Manage incidents, troubleshoot issues, and drive resolutions in a timely manner.
• 
  
  Perform system analysis and implement new Swift-related applications and updates.
• 
  
  Ensure compliance with ITIL standards for incident and change management.
• 
  
  Serve as the liaison between the technology department and business teams to communicate system updates and changes.
• 
  
  Maintain and update technical documentation, including workflows and system processes.
• 
  
  Manage vendor relationships and oversee system upgrades and implementations.
• 
  
  Monitor and report on Swift transaction volumes and system performance.

The Successful Applicant

Skills and Experience:

• 
  
  Strong experience in Swift Payments and Swift Messaging infrastructure.
• 
  
  Solid background in Windows and Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle.
• 
  
  Experience with scripting languages (PowerShell, Python)
• 
  
  Proven ability to work under high-pressure conditions with a structured and analytical approach.
• 
  
  Experience in financial services, preferably in payments, settlements, or treasury operations.
• 
  
  Understanding of ITIL framework and change management processes.
• 
  
  Excellent documentation, communication, and organizational skills.
• 
  
  Experience in technical onboarding of new APIs and systems.
• 
  
  Desirable: Knowledge of Fix Messaging protocol and market connectivity protocols for global financial institutions.

This role is ideal for someone with a strong technical background in Swift Payments, coupled with excellent problem-solving skills and the ability to work effectively in a dynamic environment.

What's on Offer

Up to £90,000 per annum + Bonus

3 days on site in Central London

3 Stage Process