Application Support Specialist - Global Banking & Markets - Birmingham - Associate

WeAreTechWomen; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

WeAreTechWomen is hiring for the role of Application Support Specialist at Goldman Sachs in Birmingham. This role involves supporting front office operations for Interest Rates applications, troubleshooting technical issues, and improving application performance. A Bachelor's degree and 5 years of software development experience are required, along with strong coding skills in Java or Python. The ideal candidate will excel in a dynamic environment and demonstrate effective communication skills.

Qualifications

• 5 years of software development experience required.
• Proficiency in Java or Python, Shell script, SQL, and Linux.
• Strong communication skills necessary.

Responsibilities

• Analyze and resolve application issues.
• Communicate with users, developers, and stakeholders.
• Create runbooks and user documentation.

Skills

Data Structures

Problem-solving

Java

Python

Shell scripting

Linux

SQL

Sybase ASE/IQ

Communication

Education

Bachelor's degree

Job description

TEAM/ROLE: Application Support Specialist

WHO WE ARE:

Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork.

TEAM OVERVIEW:

The FICC team operates in a dynamic trading environment with diverse financial products. We seek passionate candidates with strong communication skills, coding experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation.

ROLE AND RESPONSIBILITIES:

As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include:

• Analyzing and resolving application issues
• Debugging code and identifying root causes
• Communicating with users, developers, and stakeholders
• Improving application stability and performance
• Automating processes using Engineering tools
• Participating in change management
• Creating runbooks and user documentation
• Managing support tickets

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree and five years of software development experience

MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB:

• Practical use of Data Structures
• Problem-solving in development or production environments
• Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ
• Ability to read and debug code
• Experience in software release and change management
• Strong communication skills

OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE)

• Financial services industry experience
• Knowledge of Fixed Income products
• Degree in Computer Science

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.