Application Support Specialist

CV Screen Ltd; Birmingham; Remote; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Application Support Specialist to join a forward-thinking team dedicated to healthcare innovation. This remote role offers a salary of £40,000 to £45,000 plus benefits. Key responsibilities include installing software, providing technical support, and advising clients. Ideal candidates should have proficiency in remote access tools and networking knowledge.

Benefits

Competitive pension scheme

Life assurance

Permanent health assurance

Extensive training opportunities

20 days annual leave

Qualifications

• Experience in the healthcare software field is desirable.
• Strong troubleshooting skills and ability to provide technical support.

Responsibilities

• Install, upgrade, and test speech recognition and dictation software.
• Provide post-implementation technical support and troubleshooting.
• Advise clients on infrastructure and system compatibility.

Skills

Proficient in RAS, VPN, and remote access tools

Solid networking and TCP/IP knowledge

Skilled in SQL Server 2016+

Proficient with SCCM

Knowledge of NHS/healthcare software

Experience with enterprise software support

Familiar with speech recognition and dictation tools

Full UK driving licence

Willing to travel weekly

Own car required

Job description

Application Support Specialist — Remote — £40,000 - £45,000 + Excellent Benefits!

Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role, with travel to customer sites around the country. Offering a salary of £40,000 to £45,000, plus a robust benefits package, this is your chance to make a meaningful impact in a dynamic, international environment.

Duties & Responsibilities:

• Install, upgrade, and test speech recognition and dictation software
• Apply patches and hotfixes in a controlled, documented way
• Travel across the UK and Ireland to support software deployments
• Provide post-implementation technical support and troubleshooting
• Advise clients on infrastructure and system compatibility
• Maintain technical and user documentation
• Escalate complex technical issues when necessary

What Experience is Required:

• Proficient in RAS, VPN, and remote access tools
• Solid networking and TCP/IP knowledge
• Skilled in SQL Server 2016+
• Proficient with SCCM
• Knowledge of NHS/healthcare software is desirable
• Experience with enterprise software support
• Familiar with speech recognition and dictation tools is desirable
• Full UK driving licence
• Willing to travel weekly
• Own car required

Salary & Benefits:

• Salary: £40,000 to £45,000 per annum.
• Benefits: Competitive pension scheme, life assurance, permanent health assurance, remote working model, 20 days annual leave, onboarding program, and extensive training opportunities.

How to Apply:

If you are interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen, or apply directly to this job posting.

Alternate Job Titles:

• Application Support Consultant
• Application Consultant
• Application Engineer
• Application Specialist

Take the next step in your career today!

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