Application Support Manager - Energy Trading (Ref: 1f2d)

Referment; London; On-site; GBP 100,000 - 110,000; Full time

Job summary

A leading financial services firm is seeking an Application Support Manager for their global support team. This critical role involves managing support for mission-critical trading systems, handling incidents, and improving processes in a fast-paced environment. With a focus on energy and commodities trading, the role demands expertise in trading applications and excellent communication skills.

Qualifications

• Strong experience managing application support engineers in energy or commodities trading environments.
• Solid understanding of energy markets, trading platforms, and risk systems.

Responsibilities

• Leading a team of analysts supporting trading applications globally.
• Handling high-priority incidents ensuring rapid resolution.
• Collaborating with development teams to enhance system resilience.

Skills

Incident Management

Communication

Stakeholder Handling

Job description

Application Support Manager - Energy Trading (Ref: cea-4)

Application Support Manager - Energy Trading (Ref: cea-4)

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Referment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Referment is working with a high-growth, technology-led financial services firm that’s making serious waves in the energy trading space. We're on the hunt for an Application Support Manager to lead their global front-line support team — a critical role at the heart of their trading operations.

If you're passionate about delivering high-performance support in a fast-paced, regulated environment and have deep knowledge of energy or commodities trading systems, this is the opportunity for you.

Why This Role Stands Out

You'll be leading a 24/5 global support function that underpins front-to-back trading activity across energy, commodities, and financial markets.

The systems you’ll support are mission-critical: think real-time market data, order management, risk engines, and trading platforms.

This firm is scaling fast – you’ll be given real responsibility and the freedom to drive process improvements, implement automation, and shape best practice.

Key elements of the role include, but is not limited to the following duties:

Leading a team of front-line analysts supporting business-critical trading applications globally

Handling high-priority incidents (P1/P2), ensuring rapid resolution and clear business communication

Monitoring Jira queues, alerts, and input streams to drive service performance

Collaborating closely with dev and infra teams to enhance system resilience and availability

Identifying repeated issues and driving root-cause resolution with an eye on uptime and operational excellence

Experience in the following is essential to be considered for the role:

Strong experience managing application support engineers in energy or commodities trading environments

Solid understanding of energy markets, trading platforms, market data feeds, and risk systems

Exceptional incident management, communication, and stakeholder handling skills

Experience Working In Regulated Environments And Understanding Compliance Requirements

This is more than a support role, it’s a chance to own a function that keeps global energy markets moving. If you thrive in high-pressure environments, and love being close to the action in trading tech, we want to hear from you.

#Referment

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Management

• Industries

  Financial Services, IT Services and IT Consulting, and Oil and Gas

Referrals increase your chances of interviewing at Referment by 2x

Get notified about new Application Support Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 1 month ago

Application Support Manager - Energy Trading (Ref: 3e21f)

London, England, United Kingdom £100,000.00-£110,000.00 9 hours ago

Investment Application Support Manager - Team Lead

Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services

Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services

Greater London, England, United Kingdom 2 hours ago

Infrastructure and Application and Support Manager

Hertfordshire, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 months ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Infrastructure and Application and Support Manager

Hemel Hempstead, England, United Kingdom 3 weeks ago

Esher, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Medical Technical Officer (Lead Technician)

London, England, United Kingdom 1 week ago

GM of Payment Operations & Shipping (Senior Director)

London, England, United Kingdom 1 month ago

Global Process Owner: Service Asset and Configuration Management

London, England, United Kingdom 5 days ago

Senior Engineering Manager - Data Platform, 6-month FTC

London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Islington, England, United Kingdom 12 hours ago

Southwark, England, United Kingdom 4 weeks ago

London, England, United Kingdom 22 hours ago

London, England, United Kingdom 1 month ago

Harlow, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.