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Application Support - Fixed Income (ION) - £90k-£100k

Vertus Partners

London

Hybrid

GBP 45,000 - 65,000

Full time

30 days ago

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Job summary

A leading investment bank seeks an Application Support Analyst to enhance their cross-asset applications utilized by traders in the Rates business. This role focuses on stability improvements, user training, and close collaboration with development teams. Ideal candidates should possess a strong financial services background with experience in Unix, SQL, and FIX technologies.

Qualifications

  • Proven track record of working in Application Support at another financial services firm.
  • Experience in Fixed Income (ideally Rates).
  • Technical support experience across a demanding user base.

Responsibilities

  • Work on stability enhancements to the Bank's Structured Rates platform.
  • Document resolutions and train users to reduce issues.
  • Establish relationships with the user base, including senior stakeholders.
  • Work closely with Development teams to alleviate L3 issues.
  • Help with testing and business continuity processes.

Skills

Application Support
Unix
SQL
FIX

Job description

Application Support: UNIX: Fixed Income: Rates: ION Marketview: MMI

One of my clients, a reputable and successful Investment Bank, is looking to hire an Application Support Analyst to join a team that support a number of cross-asset applications that provide critical information for traders across the Rates business. The applications you will be supporting are both bespoke built apps and connectivity applications which traders use to connect to multiple exchanges and brokers.

Other responsibilities include:

  • Work on stability enhancements to the Bank's Structured Rates platform.
  • Documenting any resolutions with the user as well as training them to reduce issues.
  • Establishing relationships with user base, including senior stakeholders.
  • Work closely with the Development teams so that you gain knowledge to alleviate any L3 issues in the future.
  • Help with testing and business continuity processes.

To be right for this role, you must have the following:

  • Proven track record of working as an Application Support team at another financial services firm within Fixed Income (ideally Rates).
  • Previous experience in the following technologies: Unix, SQL, FIX
  • Experience of technical support across a demanding user base in Fixed Income.

The company are operating a hybrid way of working. You will be expected to work in the office four days a week, with the option to work one day a week from home.

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