Application & Support Engineer UK

OMICRON; Stafford; On-site; GBP 30,000 - 45,000; Full time

Job summary

OMICRON is seeking an Application & Support Engineer for its Stafford team. The role involves assisting customers with inquiries, providing training, and shaping product development based on client feedback. Join a company recognized for its focus on sustainability and employee satisfaction in a dynamic, supportive environment.

Benefits

Organizational culture based on trust

Focus on sustainability and diversity

Flexible time management

In-house kitchen team

Work/life balance benefits

Qualifications

• First working experience is welcome.
• Excellent English language skills; German is a plus.

Responsibilities

• Support international customers with inquiries and practical applications.
• Conduct product training and perform diagnostics on-site.
• Document customer and market requirements for product development.

Skills

Customer support

Technical analysis

Communication

Team collaboration

Self-organization

Learning and development

Enthusiasm for technology

English language proficiency

German language knowledge

Education

Education in electrical engineering or comparable

Job description

Social network you want to login/join with:

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Client:

OMICRON

Location:

Stafford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c01f6e442d83

Job Views:

17

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

OMICRON electronics designs, realizes, and distributes innovative solutions to make the power supply safer and more reliable. A decisive factor for many years has been the consistent focus on employee satisfaction, which has earned OMICRON multiple awards in local and international "Great Place to Work" rankings. Values such as trust, openness, and appreciation have guided us in our daily work for 40 years.


To support our team based in Stafford, UKwe are currently looking for a

Application & Support Engineer (f/m/x)

What's it all about?

You will support our international customers with their inquiries regarding their products and the application through various communication channels

You will assist our customers in the practical application and integration of our test equipment

You have the opportunity to network with our international colleagues and to exchange experiences

You are the internal voice of our customers, understand their needs and actively advocate for their concerns

You will assist in carrying out diagnosis and condition assessment of various applications using the full range of OMICRON equipment and find solutions to all kinds of customer requests

You conduct product trainings and measurements on site and at customers' locations

You support our sales department at conferences and trade fairs (travel time approx. 25%)

You document and observe customer and market requirements to further develop our products.

What are we looking for?

You have an education in the field of electrical engineering or comparable, first working experience is welcome

You see your challenge in the analysis and solving of customer requests and problems

You are a team player, communicative and enthusiastic about technology

You like to work self-organized and interdisciplinary with other teams

You like learning new things and you like to share your knowledge

You have excellent English language skills, German is a plus

What makes us a great place to work?

A unique organizational culture based on trust, personal freedom and individual responsibility

A work environment with a strong focus on sustainability, diversity and flexible time management

State-of-the-art infrastructure and professional teams who enjoy their work

A creative and international environment in which innovative ideas are valued

An in-house kitchen team and many other benefits for your work/life balance

The position sounds exciting, but you do not fulfil all requirements yet? Show us your motivation and apply via www.omicron.jobs.