Application Support Engineer / Developer

Leo Technology; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

Leo Technology in London is seeking an Application Support Engineer / Developer to blend software development with platform and application support. You will work on both legacy and cloud-based systems, ensuring reliability and performance for global clinical trials.

The role is hybrid in Central London and involves collaborating with developers and stakeholders to troubleshoot issues, implement new functionality, and shape the technology landscape of the organisation.

Qualifications

• Degree in Computer Science or related discipline.

Responsibilities

• Provide end-to-end platform support for legacy and modern imaging platforms.
• Troubleshoot complex production issues across multiple environments.
• Develop and maintain scripts to support configuration and data management.
• Collaborate with development teams to implement new technical requirements.
• Produce clear technical documentation.

Skills

Linux/Unix

Bash/Python scripting

SQL databases

Object-oriented programming

Troubleshooting

Organisation

Communication

Education

Bachelor's degree in Computer Science

Tools

Java

C#

Docker

Kubernetes

Azure

Azure DevOps

Git

React

Job description

Role: Application Support Engineer / Developer

Salary: £55,000 - £65,000 Per Annum

Location: Hybrid (Central London)

The Opportunity:

Our client, a leading organisation specialising in medical imaging technology and clinical research, is looking for a Developer to join its growing technology team.

This is a varied position that combines software development with platform / application support, offering the opportunity to work on both a well-established legacy platform and a modern cloud-based application used to support global clinical trials.

The role centers around the companies core platform, and providing high level application support in a production environment. Rather than being a purely development-focused role, you'll play a key part in ensuring the reliability and ongoing evolution of business-critical platforms. You'll work closely with developers, technical teams and stakeholders to troubleshoot complex issues, deliver new functionality and help shape the future of the organisation's technology landscape.

This role would suit someone who enjoys solving technical problems, working across multiple technologies and balancing day-to-day platform support with longer-term development projects.

Key Responsibilities:

Platform Support & Maintenance

• Provide end-to-end support for both legacy and modern clinical imaging platforms
• Manage and prioritise technical support requests, ensuring issues are resolved efficiently
• Troubleshoot complex application and infrastructure issues across multiple environments

Software Development & Continuous Improvement

• Develop and maintain scripts to support platform configuration and data management
• Contribute to feature development across both legacy and cloud-based applications
• Identify opportunities to improve existing workflows, processes and system performance

Cross-Functional Collaboration

• Work closely with development teams to interpret and implement new technical requirements
• Act as a technical point of contact for developers, testers and wider internal teams
• Promote knowledge sharing and software development best practices across the business

Documentation & Technical Standards

• Produce and maintain clear technical documentation
• Support the ongoing evolution of development standards and internal processes

What We’re Looking For:

Essential Experience:

• Degree in Computer Science or related discipline
• In depth experience working within Linux / Unix environments
• Strong scripting experience using Bash and/or Python
• Experience working with SQL databases
• Understanding of object-oriented programming principles
• Proven experience troubleshooting complex technical issues within production environments
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders

Desirable:

• Commercial experience with Java and/or C#
• Experience working with Microsoft Azure
• Knowledge of Docker, Kubernetes and Azure DevOps
• Experience using Git for source control
• Front-end development experience, ideally with React
• Understanding of Agile software development methodologies
• Experience working with medical imaging technologies or DICOM standards

If you’re a Software Engineer, Developer or Application/Platform Support Engineer with a passion for solving complex technical challenges and are looking for a varied role that combines platform support with software development, we’d love to hear from you.

Important Notice:

We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn’t always possible to get back to everyone. With this in mind, if you’ve not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion.

Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply.