Application Support Engineer

Ivy Rock Partners; United Kingdom; Hybrid; GBP 40,000 - 44,000; Full time

Job summary

A leading company is seeking an Application Support Engineer in Uxbridge for a hybrid role. The position involves 2nd and 3rd line support across diverse applications, ensuring security and high performance through configuration changes and patching. The ideal candidate will have strong ITIL experience and a collaborative spirit. Enjoy a friendly work environment with excellent benefits and opportunities for growth.

Benefits

36 days holiday

Flexible working

Strong work-life balance

Qualifications

• Strong experience in application support and configuration changes.
• Experience with patching infrastructure and applications.
• Ability to collaborate with vendors and internal teams.

Responsibilities

• Provide Level 2 and Level 3 support for application-related issues.
• Implement configuration changes and enhancements to software applications.
• Manage vendor relationships and coordinate upgrades.

Skills

ITIL

Configuration Management

Application Security

Job description

Application Support Engineer
Uxbridge, Hybrid, 2 days p.w. in office & flexible working)
GBP40 - GBP44k + very good benefits & 36 days holiday

Working for an expanding Application Support Team covering a complex, enterprise environment, with a broad range of applications, through standard MS stack to bespoke, specialist services.

The role is 2nd/3rd line support across the applications, including configuration changes, patching infrastructure and applications and collaborating with both external vendors and internal teams. ITIL experience is preferred and strong experience of Config Management, patching and application security will be highly desirable.

Main accountabilities:

• Level 2 and Level 3 support for application-related issues.
• Configuration changes and enhancements to software applications.
• Patching infrastructure and applications to ensure security and performance.
• Manage relationships with vendors, coordinating upgrades.

This is a great place to work, with a very strong work life balance and friendly, open stakeholders. The team is expanding and there will be opportunities to take on extra responsibilities and progress within the organisation.

For further information, please send your CV in application.