Application Support Engineer

Lorien; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A recruitment agency in London seeks an applicant for a 6-month rolling contract focused on application support for trading desks in Investment Banking. Responsibilities include managing software setups for booking and trading, performance tuning, and deployment of new releases. Ideal candidates will have a strong analytical background and experience in financial applications.

Qualifications

• Manage application support for Equity financing and Flow sales desks.
• Experience with trading, pricing, and booking software setups.
• Strong analytical and problem-solving skills.

Responsibilities

• Set up proprietary software for booking and trading.
• Handle market access performance tuning.
• Deploy new releases and report bugs.

Job description

6 month rolling contract - Inside IR35 - Investment Banking

Business Area/Dept Overview

The APS F2B Flow (Application Production Support - Front to Booking Flow) department is a global entity providing services to the FX, EQD, Rates, and Credit businesses within the Global Market group.

• The EQD team provides solutions to EQD traders and sales through their functional expertise of the IT platform, combining Business Analyst skills with strong technical knowledge of the application architecture and configurations. They manage production environments, including platform maintenance, release deployment, capacity management, incident resolution, and the implementation of business, regulatory, and security-driven IT projects across various bank entities and functions such as trading, sales, development, compliance, regulatory, and business management.
• The EQD business operates in major hubs including London, Paris, NYK, Tokyo, and Hong Kong, with platform infrastructure hosted mainly in these regions. The team supports over 150 traders across more than 15 centers and is headquartered in London.
• The EQD stack comprises several components, from importer to position management, CC calculation, regulatory export, distributed and resilient message transfer via MQ architecture, to low latency messaging protocols like LQ2.
• This stack handles the highest volume of trades within GECD booking systems and is preparing for even higher volumes by leveraging the latest technology to enhance end-user experience through its newly launched web platform.

Purpose & Scope of Role

Scope: EMEA EQD Trading and Sales support, business and ITO project management, and production maintenance.

Purpose: Manage application support for the following desks:

• Equity financing
• Flow sales

Duties include setting up proprietary software for booking, pricing, and trading (manual and automated, market interface):

• Real-time settings
• Market access performance tuning
• Computation setup

Additional responsibilities involve electronic execution matching, deploying new releases, reporting bugs, and requesting new features or improvements from development teams.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.