Application Support Analyst

GXO Logistics; Manchester; On-site; GBP 32,000; Full time

Job summary

GXO Logistics is seeking an Application Support Analyst for a 12-month fixed-term contract in Manchester. The role involves team management, incident resolution, and ensuring smooth transitions for technical implementations within the warehouse setting. Ideal candidates will have problem-solving skills, a basic understanding of IT concepts, and familiarity with DLx WMS and SQL. A competitive salary of up to £32,000 and an attractive benefits package, including medical insurance and a pension scheme, are offered.

Benefits

33 days annual leave including bank holidays

Company sponsored pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

High street discounts

Cycle to work scheme

Cashback cards

Saving scheme

Qualifications

• Previous experience working in a warehouse setting.
• Strong problem-solving skills.
• Basic knowledge of IT concepts.
• Familiarity with the DLx WMS and SQL is desired.

Responsibilities

• Collaborating closely with stakeholders across the organisation.
• Ensuring timely Incident resolution and effective management of tickets raised.
• Play a key role in understanding new technical solutions and facilitating smooth transitions for WMS project implementations.
• Use your analytical and problem-solving skills to address intricate challenges and guide the investigation process.

Skills

Problem-solving skills

Basic knowledge of IT concepts

Familiarity with the DLx WMS

SQL

Job description

Are you currently working as an Application Support Analyst? Are you ready to step into a fresh and exciting role? Want to work for one of the biggest names in logistics, where we value our staff and their contributions? Look no further, we have the role for you.

Here at GXO, we are currently recruiting for an Applications Support Analyst to join our team on our central team in Manchester. As a Application Support Analyst you will be responsible for managing and leading your own team helping to coach, motivate and engage them to create a great team culture with a strong work ethic.

This role is being offered as a 12-month fixed term contract, working on a rotating shift pattern of the following, 8am – 4:30pm or 9 – 6:00pm.

Pay, benefits and more:

We’re looking to offer a salary of up to£32,000.00 and 33-days annual leave, inclusive of bank holidays. Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Collaborating closely with stakeholders across the organisation
• Ensuring timely Incident resolution and effective management of tickets raised
• Play a key role in understanding new technical solutions and facilitating smooth transitions for WMS project implementations
• Use your analytical and problem-solving skills to address intricate challenges and guide the investigation process

What you need to succeed at GXO:

• Previous experience working in a warehouse setting
• Basic knowledge of IT concepts
• Strong problems solving skills
• Familiarity with the DLx WMS and SQL is desired

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.