Enable job alerts via email!

Application Support Analyst

Blues Point Ltd | IT Recruitment

Doncaster

Hybrid

GBP 40,000 - 60,000

Full time

17 days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

Blues Point Ltd is seeking a proactive Senior Applications Analyst to enhance their Microsoft Dynamics 365 CRM system. This hybrid role involves collaborating with project teams to implement solutions, provide training, and support system operations. Candidates should have a background in Dynamics CRM or Salesforce and be skilled in application support and communication.

Benefits

Hybrid working arrangements
Collaborative team environment

Qualifications

  • Strong experience in application support roles.
  • Experience with Microsoft Dynamics CRM or Salesforce.
  • Ability to work independently and in teams.

Responsibilities

  • Provide systems and user support, including issue resolution.
  • Conduct application workshops and maintain documentation.
  • Manage testing and post-implementation support.

Skills

Dynamics CRM
Salesforce
Communication
Organizational skills
Proactive
Adaptability

Job description

Blues Point Ltd | IT Recruitment provided pay range

This range is provided by Blues Point Ltd | IT Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Blues Point Ltd | IT Recruitment

We are seeking a skilled and proactive Senior Applications Analyst to join our Business Applications Team. You’ll play a critical role in enhancing and supporting our Microsoft Dynamics 365 CRM system, (D365) particularly for Marketing, Sales, and Customer Care functions. This hybrid role involves working closely with project teams and key stakeholders to identify opportunities for improvement, implement solutions, and provide system support and training.

The kind of individual we are looking for will be someone with a background in Dynamics CRM (or an alternative CRM System, such as Salesforce) that proactively works with the business to make improvements to the system - there's a great opportunity for someone here to make positive improvements that will make a difference to people at all levels in the business.

Skills and Experience:

• Experience of supporting Microsoft Dynamics CRM (Or equivalent, eg Salesforce)

• Strong experience in an application support role

• Ability to work independently and collaboratively.

• Strong verbal and written communication skills.

• Excellent organizational and administrative abilities.

• Proactive, confident, and adaptable.

Key Responsibilities:

Systems and User Support:

• Liaise with third-party providers to resolve system issues.

• Conduct regional visits to deliver application workshops and support.

• Maintain application documentation, monitor performance, and resolve system issues.

Training:

• Collaborate with the Systems Training Manager to ensure up-to-date training materials and e-learning resources.

• Participate in user communities and external groups to share insights and best practices.

• Identify and deliver system improvement opportunities.

Project Support & Implementations:

• Lead systems configuration for allocated projects or changes.

• Manage unit, user acceptance, and regression testing.

• Provide go-live support and post-implementation assistance.

Governance:

• Maintain documentation for functions and audits as required.

• Perform system and license audits.

• Knowledge of Agile methodologies and DevOps practices.

What's on offer

This is an excellent opportunity to be part of a dynamic team, where your skills will contribute to meaningful projects and continuous improvement of business systems. You’ll work in a collaborative environment with the flexibility of hybrid working arrangements.

If you are a passionate and motivated professional looking to grow your career in applications support and development, apply today!

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Construction

Referrals increase your chances of interviewing at Blues Point Ltd | IT Recruitment by 2x

Get notified about new Application Support Analyst jobs in Doncaster, England, United Kingdom.

Sheffield, England, United Kingdom 3 months ago

Wakefield, England, United Kingdom 6 days ago

South Yorkshire, England, United Kingdom 5 days ago

Doncaster, England, United Kingdom 1 week ago

Application Support Analyst – Payments and Orchestration Services

Sheffield, England, United Kingdom 1 day ago

Sheffield, England, United Kingdom 4 weeks ago

Sheffield, England, United Kingdom 4 weeks ago

Wf Resource Validation & Support Analyst

Pontefract, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 1 day ago

Sheffield, England, United Kingdom 18 hours ago

Chesterfield, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 3 weeks ago

Barnsley, England, United Kingdom 3 days ago

Sheffield, England, United Kingdom 3 months ago

Sheffield, England, United Kingdom 4 hours ago

Sheffield, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 2 weeks ago

Sheffield, England, United Kingdom 2 weeks ago

Sheffield, England, United Kingdom 4 days ago

Rotherham, England, United Kingdom 4 days ago

Sheffield, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 6 days ago

Sheffield, England, United Kingdom 5 days ago

Sheffield, England, United Kingdom 4 days ago

Sheffield, England, United Kingdom 4 days ago

Selby, England, United Kingdom 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.