Application Security and Performance Consultant

Saddleback Solutions; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

Saddleback Solutions is looking for an Application Security and Performance Consultant, responsible for delivering advisory and hands-on implementation services for Cloudflare's enterprise customers. The role involves technical execution, project management, and customer interaction to ensure satisfaction and success in using Cloudflare products, with a focus on security and performance enhancements.

Qualifications

• 7+ years in a customer-facing role as a trusted advisor.
• Fluency in English; second language is a plus.
• Experience with OSI model layers and protocols.

Responsibilities

• Plan and deliver services for customers ensuring value from Cloudflare’s products.
• Gather requirements and build solutions based on customer needs.
• Troubleshoot issues and collaborate with support teams.

Skills

Consultative Approach

Problem-Solving

API Skills

Technical Escalation

Collaboration

Job description

Application Security and Performance Consultant

Application Security and Performance Consultant

1 day ago Be among the first 25 applicants

We have an exciting new opportunity for an application security and performance consultant for Cloudflare. Remote working with quarterly visit to headquarters in Lisbon. expenses to be covered. It s an initial 12 month contract likely to extend. Looking for this role specifically but also looking for experts in the field of CDN, WAF, DDOS protection, Layer 7 API gateway and Bot management

Application Security and Performance Consultant

About the role:

Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As a Consultant for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers, following a consultative approach, to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.

What you will do:

● Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

● Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

● Hands-on implementation changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points.

● Troubleshoot implementation and integration issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

● Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

● 7+ years of experience in a customer facing position as a customer trusted advisor delivering services with a consultative approach.

● Demonstrated experience with: ○ Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

○ Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.

○ Security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS, certificates, OWASP.

○ Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3.

○ Infrastructure as code tools like Terraform. Strong experience with APIs. CI/CD pipelines using Azure DevOps or Git.

○ Implementation and troubleshooting experience, knowledge of tools to troubleshoot, observability, logs, etc.

● Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

● The work will be performed in English. Fluency in a second regional European language is a strong advantage.

If you are interested in this position please submit a CV containing a photo as past of your application

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Computer Networking

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