Application Packager

Fortice Ltd; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Fortice Ltd in Manchester is seeking an Application Packager to join our End User Services team. The role requires hands-on 3rd line packaging expertise across multiple platforms and the ability to lead technical delivery on Intune, AVD, and OS management.

You will implement and improve workplace solutions in a secure, regulated enterprise environment, working onsite five days a week under umbrella PAYE. Strong troubleshooting and automation skills are essential.

Qualifications

• Hands-on 3rd line experience in packaging for multiple platforms.
• Experience with a variety of packaging tools and formats.
• Experience troubleshooting issues in enterprise, regulated environments.

Responsibilities

• Provide 3rd line support and technical leadership across modern workplace technologies.
• Implement, support, and improve workplace solutions while ensuring security and stability.
• Collaborate with client, vendors, and internal teams; identify automation opportunities.
• Drive changes to improve end-user experience.

Skills

Hands-on 3rd line

Packaging across platforms

Packaging tools

Packaging formats

Troubleshooting

Enterprise environments

Tools

Microsoft Intune

Microsoft Endpoint Manager

Azure Virtual Desktop

Apple Business Manager

iOS device management

PowerShell automation

Job description

Application Packager

Location: Manchester, 5 days onsite

Duration: 23/04/2027

MUST BE PAYE THROUGH UMBRELLA

Role Description:

About the role you’re considering

An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high-profile clients as part of the Capgemini portfolio. The role of Application Packager will be a forward-thinking position, which supports the client by providing software in a controlled and monitored method. Also allows you to drive a path for change, improvement, and efficiency as standard. This is an opportunity to drive your own improvements and change the landscape for end user experience

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

• The role requires a hands-on engineer who can implement, support and continuously improve workplace solutions while ensuring a secure, stable and seamless end user experience.
• Provide expert-level 3 rd line support and technical leadership across Microsodt Intune, Azure Virtual Desktop, Windows OS, Apple Business Manager, ios device management, policy deployment and PowerShell automation
• Build relationships with the client, 3 rd parties and vendors
• Identifying of Automation and efficiency opportunities
• Problem solving and solutioning

Your skills and experience

• Strong hands-on 3 rd line experience skills in packaging for multiple platforms
• Expertise in a variety of packaging tools
• Strong knowledge of different packaging formats
• Experience on troubleshooting issues
• Experience working within enterprise and highly regulated enviroments

The contractor will join our Workplace Technology team. The successful candidate will provide expert-level 3rd Line support and technical leadership across Microsoft's modern workplace technologies, including Microsoft Intune, Azure Virtual Desktop (AVD), Windows OS, Apple Business Manager, iOS device management, policy deployment, and PowerShell automation.

This role requires a hands-on engineer who can implement, support, and continuously improve workplace solutions while ensuring a secure, stable, and seamless end-user experience.

Experience in End User Computing, Workplace Engineering, or Desktop Infrastructure.

Strong hands-on 3rd Line support experience.

Extensive experience with:

• Microsoft Intune
• Microsoft Endpoint Manager
• Azure Virtual Desktop (AVD)
• Apple Business Manager (ABM)
• iOS/iPadOS device management
• Windows 10 and Windows 11
• Entra ID (Azure AD)
• Microsoft 365 Administration
• PowerShell Scripting and automation

Experience deploying and managing:

• Configuration Profiles
• Compliance Policies
• Security Policies
• Application Packaging and Deployment
• Conditional Access Policies

Strong troubleshooting and root cause analysis skills.

Experience working within enterprise and highly regulated environments.