Application Operations / Support Engineer

Roke Manor Research Limited; Spearywell; On-site; GBP 40,000 - 55,000; Full time

Job summary

A trusted national security solutions provider in Romsey is seeking an Application Operations Engineer to manage and maintain critical operational platforms. You will collaborate with teams to ensure service integrity, developing fixes and updating applications. The ideal candidate has strong Windows system skills, troubleshooting ability, and scripting knowledge, particularly in PowerShell. This position offers engagement with cutting-edge technologies and the opportunity for professional growth.

Qualifications

• Experience with Windows systems and scripting.
• Strong troubleshooting skills in operational environments.
• Ability to manage and deploy updates for critical applications.

Responsibilities

• Maintain operational integrity of mission-critical services.
• Develop fixes and deploy releases/updates.
• Triage, analyze, and resolve support tickets.

Skills

Windows desktop OS patching and platform skills

Windows system administration and Sysinternals

Strong scripting skills (ideally PowerShell)

Strong troubleshooting skills

Tools such as Git or Atlassian Jira/Confluence/BitBucket, and Jenkins

Job description

Application Operations Engineer, Romsey, UK. You thrive on being integral to the mission; working collaboratively with customer and development teams to maintain and sustain operational integrity of mission critical National Security services through-life. You enjoy challenge, welcome end to end ownership and a broad scope of responsibility. You will be operating and maintaining platforms and applications in both reference and live environments, developing fixes and deploying releases and updates, and the triage/analysis and resolution of support tickets., Application Operations / Support Engineer for the National Security Business. Be part of a growing and highly trusted supplier into the NS domain delivering mission critical solutions that help keep the nation safe, secure and prosperous. You will work on leading edge technology solutions including AI/DS, Cyber, Cloud, DevOps/SRE, and Platform Engineering. The organisation has secured long-term work across the full spectrum on the latest framework, providing a platform for ongoing growth and development in this domain.

Qualifications

• Windows desktop OS patching and platform skills
• Windows system administration and Sysinternals
• Strong scripting skills (ideally PowerShell) and Python
• Strong troubleshooting skills
• Tools such as Git or Atlassian Jira/Confluence/BitBucket, and Jenkins

Desirable

• Some coding experience, particularly with C# or C++
• Windows and Apple MacBook devices
• Apple Mac shell scripting
• Exposure to DevOps or experience working in or alongside software development teams in a CI/CD environment

Built on over a 60 year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation.