Application Maintenance Specialist (Previous Relevant Experince is Required)

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Telent

Warwick

GBP 40,000 - 70,000

Be among the first applicants.

Yesterday

Job description

Job Description

Technical Application Support Engineer

Location: Warwick, Warwickshire, United Kingdom (Hybrid)

Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.

The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolve in line with product roadmaps. Day to day, the role will perform proactive maintenance activities, mitigate operational risks, manage integrations, deliver level 3 technical incident resolution, and drive continuous improvements.

What you’ll do:

Monitor integration and batch processes daily, remediating errors swiftly to minimize business impact.
Administer corporate applications, including Oracle & MS SQL databases.
Provide technical incident resolution for Telent’s Corporate Application issues.
Troubleshoot problems, identify causes, and recommend corrective actions.
Run SQL queries and updates to support data changes.
Identify technical inefficiencies and create solutions to address them.
Participate in project implementations, including design reviews, system testing, and configuration.
Conduct regular risk assessments with remediation plans to reduce technical risks.
Create technical documentation to support the software development lifecycle and ITIL processes.

Who You Are:

This role requires a combination of technical expertise, problem-solving skills, and a proactive approach to support current operations and future growth.

Key Requirements:

Broad knowledge of IT infrastructure, application platforms, and operating systems.
Hands-on experience with technical application and integration support.
Strong technical knowledge across application components.
Experience with Software Delivery Lifecycle, ITIL, and Agile methodologies.
Ability to review work for quality, accuracy, and relevance.
Strong interpersonal skills to collaborate across all levels of staff.
Good written communication skills for documentation and effective communication.
Investigative and solution-oriented mindset.
Customer-focused approach to manage requirements and resolve incidents promptly.
Hands-on experience with enterprise technologies such as Microsoft Azure Integration, SQL databases, Power Platform, Oracle Integrations (OIC), Snaplogic.

What we offer:

A career at Telent offers opportunities across various sectors, roles, and technologies, with a focus on development, learning, and impact. We foster an inclusive culture that values diversity and encourages everyone to thrive.

The additional benefits with this role:

34 days holiday including public holidays, with options to buy or sell days, or 26 days plus public holidays with buy/sell options.
Company pension scheme.
Family-friendly policies.
Occupational health support and wellbeing portal.
Discounts on cinema, restaurants, and shopping through Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We are committed to creating an inclusive environment that respects and values differences, where everyone can be themselves and reach their full potential. Our teams reflect the diverse communities we serve.

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