Application Lifecycle Manager

Kingfisher; Southampton; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Kingfisher is seeking an Application Lifecycle Manager to ensure the application portfolio is maintained effectively. This role involves managing applications, collaborating with technical teams, and providing data for better decision-making. Ideal candidates will have strong analytical skills and a focus on improving customer experiences while working in a supportive, inclusive environment.

Benefits

Competitive benefits package

Opportunities for career growth

Flexible working arrangements

Qualifications

• Knowledge of Application Lifecycle Management process.
• Proficient in data analytics and reporting.
• Well organized and analytical thinker.

Responsibilities

• Maintain and own the Application Portfolio within Service Now.
• Manage the decommissioning program in conjunction with Architecture and teams.
• Provide reporting capability for teams and stakeholders.

Skills

Data analytics

Communication skills

Team collaboration

Job description

Overview

We’re Kingfisher, A team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

We are looking for an Application Lifecycle Manager to join our IT Services function. This role is responsible for ensuring Kingfisher (and our banners’) application portfolio is maintained at supported levels and compatible with infrastructure components, including retiring applications that are deemed no longer fit for purpose. It is essential for us to be able to provide a complete picture of our application landscape, with consistent and precise data to enable key decisions and outcomes for application upgrades and decommissioning, as well as overall strategic planning.

While most of the team is based at our office in Southampton, for the right candidate we would also consider basing at our London or Yeovil offices, with an expectation of 3 days a week in the office.

What's the job?

• Maintain & own the ‘Application Portfolio’ within Service Now.

• Update & own application risk & complexity modelling criteria.

• Provide application data & reporting capability for teams and stakeholders across Group Technology

• Produce application maintenance 3YP & upgrade roadmaps.

• Define application maintenance, upgrade costs & timescales for delivery.

• Manage the decommissioning program in conjunction with Architecture, Delivery & banner teams.

• Coordinate technical resource to execute decommissioning.

• Communicate decom progress for multiple stakeholders within Group Technology & banner IT teams including Tech Directors.

What you'll bring

• Knowledge of and experience in the Application Lifecycle Management process.

• Proficient in data analytics & reporting capabilities.

• Able to build productive working relationships across teams and stakeholders at all levels.

• Strong presentation and communication skills.

• Proven ability to facilitate meetings and discussions with (senior) stakeholders to achieve desired outcomes.

• Well organised & analytical thinker.

Be Customer Focused – constantly improving our customers’ experience

• I listen to my customers

• I use available data to help make decisions

Be Human – acting with humanity and care

• I do the right thing

• I am respectful

Be Curious – thrive on learning, thinking beyond the obvious

• I build and share new ideas

• I try new things and share my learnings

Be Agile – working with trust, pace and agility

• I have courage to be creative

• Done is better than perfect, I aim for 80/20

Be Inclusive – acting inclusively in diverse teams to work together

• I embrace allyship

• I have self-awareness and a desire to learn

Be Accountable – championing the plan to deliver results and growth

• I own my actions

• I understand the Kingfisher plan and how it relates to my role

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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