Application Engineering Manager - Utility Solutions

Qualitrol Company; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading utility solutions provider seeks an Application Engineering Manager to lead a global team in supporting electrical transmission and distribution solutions. This role involves mentoring the engineering team, ensuring customer satisfaction, and collaborating to improve technical offerings. Ideal candidates will have at least 5 years in technical customer service and a degree in Electrical Engineering. The position offers a competitive salary and remote options.

Benefits

Competitive salary

Comprehensive benefits

Flexible work environment

Qualifications

• At least 5 years of experience in technical customer service or operations.
• Preferably experience in utility industries.
• Experience with CRM systems like Salesforce is a plus.

Responsibilities

• Lead and mentor the Application Engineering team.
• Coordinate with sales and service teams for customer satisfaction.
• Travel to client sites for support and training.
• Collaborate with engineering to improve offerings.

Skills

Leadership

Communication

Troubleshooting

Education

BSc in Electrical Engineering or related field

MSc preferred

Tools

Salesforce

Job description

Application Engineering Manager - Utility Solutions

Location: Belfast, UK (Remote options available)

Qualitrol Company is seeking an Application Engineering Manager to lead our global team supporting electrical transmission and distribution solutions. We offer competitive salaries, comprehensive benefits, and a flexible, inclusive work environment.

Responsibilities:

• Lead and mentor the Application Engineering team to support sales and customer success worldwide.
• Coordinate with sales and service teams to ensure timely delivery of solutions and customer satisfaction.
• Travel to client sites for support and training as needed.
• Collaborate with engineering to address technical challenges and improve offerings.

Qualifications:

• BSc in Electrical Engineering, Computer Engineering, or related field; MSc preferred.
• At least 5 years of experience in technical customer service or operations, preferably in utility industries.
• Strong leadership, communication, and troubleshooting skills.
• Experience with CRM systems like Salesforce is a plus.

Join us to work with innovative colleagues in a supportive environment that values diversity and professional growth.