Application Engineer

Proactive Appointments; West Midlands Combined Authority; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an Applications Engineer to join a client in the West Midlands. The role involves supporting the implementation of a new Warehouse Management System (WMS), providing first-line support, and participating in system upgrades. The ideal candidate should have over 3 years of experience in application support or software implementation, with knowledge of warehouse processes being beneficial. The position offers a salary of up to £40,000 per annum and a hybrid work model.

Qualifications

• 3+ years of experience in application support or software implementation.
• Strong knowledge of warehouse or logistics processes.
• Familiarity with ProWMS is a strong plus.

Responsibilities

• Provide first-line support to end-users and resolve application-related issues.
• Assist in the configuration, testing, and deployment of WMS solutions.
• Document processes, configurations, and user guides.

Skills

Application support

Software implementation

Warehouse processes knowledge

ProWMS knowledge

Communication skills

Job description

Applications Engineer

West Midlands | Permanent | Up to £40,000 per annum | Hybrid

Our client are looking to onboard an Applications Engineer on a permanent basis to help with the implementation of a new Warehouse Management System. The right candidate will play a central role in the configuration, support and continuous improvement of a WMS platform.

Key responsibilities:

• Providing first-line support to end-users and resolve application-related issues. This includes also scanners, printers and data exchange with customers (EDI)
• Assisting in the configuration, testing, and deployment of new WMS solutions
• Participating in system upgrades, enhancements, and integration projects
• Documenting processes, configurations and user guides
• Monitoring system performance and proactively identifying areas for improvement

Required experience:

• 3+ years of experience in application support or software implementation
• Knowledge of warehouse or logistics processes is a strong plus
• Knowledge of ProWMS (Principal Logistics WMS) is a strong plus
• Strong written and spoken English language communication skills

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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