Application Engineer

ERIKS; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading specialised industrial service provider in Northampton is seeking a Technical Support Specialist for their Hose Technology team. The role involves providing technical assistance, driving revenue growth, and implementing safety policies. Ideal candidates have robust knowledge of the Flexible Hose Industry and a solid understanding of supply chain opportunities. The position offers a competitive salary and extensive benefits including flexible leave options and a contributory pension scheme.

Benefits

25 days annual leave + bank holidays

Employee Assistance Programme

Contributory pension scheme

Company sick pay

Bonus structure

Qualifications

• Robust understanding of the Flexible Hose Industry, especially in the UK MRO market.
• Extensive knowledge of hose product manufacturing.
• Ability to specify flexible hose assemblies based on application criteria.

Responsibilities

• Respond to technical assistance requests and provide onsite support.
• Implement HMS and onboarding for new sites.
• Identify and cultivate new opportunities for revenue growth.
• Develop sales forecasts and monitor performance metrics.
• Support growth of the e-commerce channel and enhance customer use.

Skills

Understanding of Flexible Hose Industry

Hose product manufacturing knowledge

Ability to specify flexible hose assemblies

Ability to read technical drawings

Understanding of product quality and compliance

Job description

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At ERIKS UK&I, our Hose Technology team is dedicated to keeping industry flowing safely and efficiently. We specialise in the design, manufacture, and supply of industrial hose assemblies and fittings, tailored to meet the demands of a wide range of sectors from food and beverage to chemical processing, manufacturing, and energy.

Our experts provide end-to-end support, from product selection and technical advice to onsite hose surveys, testing, and certification. Whether it's fluid transfer, chemical resistance, high-pressure applications or compliance with industry standards, we deliver hose solutions that reduce risk, increase uptime, and ensure safety in critical operations.

With a strong commitment to quality, innovation, and customer service, ERIKS Hose Technology is the trusted partner to industries across the UK.

Location: Northampton (UK Travel)

About the Role:

Respond to technical assistance requests from customers and branches providing technical and in person/ onsite support as required (UK South).

Implement HMS and onboarding new sites with HMS requiring Hose survey and inspection activities (UK wide).

Identify and cultivate new opportunities with MROs for hydraulic and industrial hose assemblies, driving revenue growth through effective product solution delivery.

Develop sales forecasts, monitor performance metrics, and deliver regular reports and insights to the leadership team for informed decision-making.

Support the growth of the e-commerce channel, driving strategies to enhance its development and customer use.

Spearhead marketing initiatives aligned with the core product offering to maximise market impact.

Ensure that Health, Safety, Environment and Quality policies and standards are embedded & adhered to.

Working Hours:

Mon - Fri: 8.30am - 5.30pm

Working Hours: 40

Breaks: 1 hour

Key Skills, Experience & Requirements:

Robust understanding of the Flexible Hose Industry (emphasis on the UK MRO market) & the areas of opportunity for profitable growth for each of the operations.

Extensive Hose product manufacturing knowledge to allow targeting and effective quotation of profitable business.

Understanding of supply chain and “make-buy” opportunities to maximise scalable revenue growth and EBIT.

Ability to correctly specify flexible hose assemblies based upon application criteria.

Ability to read and comprehend technical drawings.

Strong understanding of FHA related product quality and compliance requirements.

What’s in it for you?

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works for You

25 days’ annual leave + bank holidays

Option to buy up to 5 extra days

1 paid wellbeing day per year

Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support

Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy

Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

Company sick pay from day one

Contributory pension scheme

Group income protection

Life assurance

Cycle to Work scheme

Enhanced Maternity, Paternity & Adoption leave

Fertility leave and support

Bonus Structure

Who are we?

We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.

With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are.

We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.

We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, you’ll find it here.

So… what are you waiting for?

Let’s build something remarkable together.

ERIKS is an Equal Opportunities Employer.