Application Engineer

JR United Kingdom; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in bespoke solutions is seeking an Applications Engineer to enhance their team in Liverpool. The role involves providing technical support, managing client relationships, and ensuring effective delivery of products. Ideal candidates will have a degree in Mechanical Engineering and a passion for sales and customer service.

Benefits

Excellent opportunities for training and development

Room for career progression

Qualifications

• Experience in or knowledge of conveyor systems and materials handling is ideal.
• Previous experience supporting customers in a technical/sales role is beneficial.
• Driven for career progression and keen to develop long term.

Responsibilities

• Provide technical support and delivery of products and services.
• Handle customer communication and after-sales support.
• Manage existing client accounts and develop sales opportunities.

Skills

Technical support

Customer service

Communication

Sales

Self-motivation

Education

Degree in Mechanical Engineering

Background in Mechanical Engineering

Job description

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My client design and manufacture bespoke solutions across many industries. They are looking for an Applications Engineer to join their team in Liverpool on a permanent basis.

The Applications Engineer will ideally have the following attributes:

• An educational or hands-on background in Mechanical Engineering
• Degree qualified or further in Mechanical Engineering or similar subjects
• Experienced in or knowledge of conveyor systems and/pr materials handling would be ideal
• Technical Engineering knowledge to understand quotations and queries
• Previous experience supporting customers in a similar technical / sales role would be beneficial
• Excellent customer-service skills and a passion for sales
• Confident and driven for career progression
• Excellent communication skills are required
• Be self-motivated and driven
• Be keen to develop as part of an organisation long term

The Applications Engineer role will involve:

• Providing technical support and supporting technical delivery of the company’s products and services
• Communicating with customers, responding to enquiries, and liaising with external sales teams
• Providing after-sales support
• Representing the company at exhibitions and client meetings
• Account Management of existing clients
• Handling queries and providing quotations to progress further sales opportunities
• Upselling and developing relationships
• Working with the Projects Team to convert client requirements into details designs and technical instructions
• Processing purchase orders onto the MRP system
• Excellent opportunities for training and development, with room to progress within the company

If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation.

For more information about this role please apply, or email Toby Illingworth on [emailprotected] who will be able to provide more details on the opportunity.