Application Engineer

Co-op; England; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday (rising to 32 with service)

Pension with up to 10% employer contributions

30% discount on Co-op products

Early access to pay via Wagestream

Virtual healthcare

Training and support for development

Job summary

A leading cooperative organization in Manchester is seeking an experienced Application Engineer to design and maintain their legal case management systems. You will mentor team members while developing technical solutions that ensure ethical legal services. The ideal candidate will have expertise in case management software and strong communication skills. This role offers a competitive salary and hybrid work arrangements.

Qualifications

• Experience developing case management software in a regulated industry.
• Ability to take a concept from design through to delivery.
• Good communication skills.

Responsibilities

• Design solutions for legal case management system and workflows.
• Maintain CMS (Proclaim), ensuring compliance with best practices.
• Develop and code based on your designs.
• Support and mentor your team.

Skills

Developing case management software

Understanding of complex workflows

Communicating technical concepts to non-technical audiences

Tools

Proclaim

Visual Files

Lexus Nexus

Mattersphere

Job description

Join to apply for the Application Engineer role at Co-op

This range is provided by Co-op. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Application Engineer
£35,000 to £40,000 plus great benefits (Work Level 6A)
Manchester city centre (hybrid - working from the office once every three months)

We're open to applications from people who may require flexible working arrangements. There'll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

About this role

We're looking for an Application Engineer to join our Digital technology & data team in Manchester to support the systems and tools used by our Co-op Legal Services (CLS) colleagues. From designing and maintaining our case management system to mentoring others in the team, you'll play a key role in delivering technical solutions that help us provide accessible, ethical legal services to our clients.

What you'll do

• Design solutions for our legal case management system (CMS) and workflows
• Maintain our CMS (Proclaim), making sure it's up to date and compliant with best practices
• Carry out development and coding to bring your designs to life
• Support and mentor your team, helping them to grow and develop their skills

What you'll bring

• Experience developing case management software (e.g., Proclaim, Visual Files, Lexus Nexus, Mattersphere) in a regulated industry
• A strong understanding of complex workflows
• The ability to take a concept from design through to delivery
• Good communication skills, with the ability to explain technical concepts to non-technical audiences

We know some people may hesitate to apply if they don't meet every requirement. At Co-op, we're committed to building diverse and inclusive teams, so if you're excited about this role but your experience doesn't align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co-op products and 10% off other brands
• Wagestream - early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• Training and support for your development and career progression

A place you'll belong

We're building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we'll make reasonable adjustments to support you through the recruitment process. We're also proud to be part of the Disability Confident scheme - if you're disabled and you meet the minimum criteria for this job, we'll guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing