Application Engineer

JR United Kingdom; Birkenhead; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in bespoke solutions is seeking an Applications Engineer to join their Liverpool team. The position involves providing technical support, managing client relationships, and delivering solutions tailored to customer needs. Ideal candidates will possess a Mechanical Engineering background and exhibit strong communication and customer service skills.

Benefits

Excellent opportunities for training and development

Career progression

Qualifications

• Educational or hands-on background in Mechanical Engineering.
• Experienced in or knowledge of conveyor systems/materials handling preferred.
• Previous customer support experience in a technical/sales role.

Responsibilities

• Provide technical support and delivery for company’s products.
• Liaise with customers and external sales teams.
• Manage existing client accounts and provide after-sales support.

Skills

Customer-Service Skills

Communication

Technical Engineering Knowledge

Sales Skills

Education

Degree in Mechanical Engineering or similar

Job description

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My client design and manufacture bespoke solutions across many industries. They are looking for an Applications Engineer to join their team in Liverpool on a permanent basis.

The Applications Engineer will ideally have the following attributes:

• An educational or hands-on background in Mechanical Engineering
• Degree qualified or further in Mechanical Engineering or similar subjects
• Experienced in or knowledge of conveyor systems and/pr materials handling would be ideal
• Technical Engineering knowledge to understand quotations and queries
• Previous experience supporting customers in a similar technical / sales role would be beneficial
• Excellent customer-service skills and a passion for sales
• Confident and driven for career progression
• Excellent communication skills are required
• Be self-motivated and driven
• Be keen to develop as part of an organisation long term

The Applications Engineer role will involve:

• Providing technical support and supporting technical delivery of the company’s products and services
• Communicating with customers, responding to enquiries, and liaising with external sales teams
• Providing after-sales support
• Representing the company at exhibitions and client meetings
• Account Management of existing clients
• Handling queries and providing quotations to progress further sales opportunities
• Upselling and developing relationships
• Working with the Projects Team to convert client requirements into details designs and technical instructions
• Processing purchase orders onto the MRP system
• Excellent opportunities for training and development, with room to progress within the company

If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation.

For more information about this role please apply, or email Toby Illingworth on [emailprotected] who will be able to provide more details on the opportunity.