Application Architect ServiceNow (HRSD)

Experis - ManpowerGroup; London; Remote; GBP 85,000 - 120,000; Full time

Job summary

A leading consulting company is seeking an experienced Application Architect ServiceNow (HRSD) to manage a back-to-box HR Service Delivery project. You will lead the implementation, ensuring compliance with best practices while removing legacy customizations. This position requires proven ServiceNow HRSD experience and excellent stakeholder management skills.

Qualifications

• Proven experience with ServiceNow HRSD projects.
• Understanding of HRSD modules out-of-the-box capabilities.
• Excellent communication skills.

Responsibilities

• Lead the implementation of ServiceNow HRSD focusing on standard functionality.
• Identify and replace customizations with native features.
• Collaborate with HR and IT for seamless transitions.

Skills

Stakeholder management

Communication

ServiceNow HRSD

Customization assessment

Education

ServiceNow Certified Implementation Specialist - HRSD

Job description

Role: Application Architect ServiceNow (HRSD)

Location: UK Remote

Duration: 12 Months

Day rate: £695 (Umbrella PAYE)

Must be a UK National eligible for BPSS

Overview:

We are seeking an experienced ServiceNow HRSD Consultant to lead the delivery of a Back-to-Box HR Service Delivery implementation, focusing on the removal of legacy customizations and aligning with best practices for out-of-the-box configuration.

Key Responsibilities:

• Lead or support the implementation of ServiceNow HRSD with a strong emphasis on standard (back-to-box) functionality.
• Analyse and identify existing customizations and work with stakeholders to remove or replace them with native features.
• Collaborate with HR and IT stakeholders to ensure seamless transition to standard ServiceNow functionality.
• Configure HR case management, employee service center, lifecycle events, and knowledge management modules.
• Ensure compliance with ServiceNow best practices and governance policies.
• Provide guidance on data migration, testing, training, and change management.
• Support UAT, go-live and post-go-live stabilization activities.

Requirements:

• Proven experience delivering ServiceNow HRSD projects, ideally including back-to-box implementations.
• Strong understanding of HRSD modules and their out-of-the-box capabilities.
• Experience with customization assessment, removal, and migration to standard functionality.
• Excellent stakeholder management and communication skills.
• ServiceNow Certified Implementation Specialist - HRSD preferred.