Application Analyst I

RWJBarnabas Health; Greater London; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as an Application Analyst, where you'll play a key role in enhancing document management solutions. This position involves working closely with various teams to ensure the iManage application is optimized for performance and user experience. You'll be responsible for troubleshooting, configuration, and collaborating on technology roadmaps that keep pace with innovations in legal matter management. With a commitment to high-quality care and a supportive work environment, this role offers you the chance to make a meaningful impact while advancing your career in a dynamic field.

Benefits

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Disability Insurance

Life & Accidental Death Insurance

Tuition Reimbursement

Flexible Spending Accounts

Wellness Programs

Partner Discounts

Qualifications

• Experience in iManage or similar document management applications.
• Ability to troubleshoot issues and develop workarounds.

Responsibilities

• Configure, customize, and test the iManage application.
• Troubleshoot production issues and perform root cause analysis.

Skills

iManage

Document Management

Troubleshooting

Communication Skills

Problem-Solving

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Management

3 years of relevant work experience

Tools

iManage Work

iManage Cloud

Job description

Application Analyst I

Req #: 0000194759

Category: Information Systems and IT

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Ent. Business Info Sys

Location: Barnabas Health Corp, 2 Crescent Place, Oceanport, NJ 07757

Job Overview:

The iManage Application Analyst will be responsible for configuration, customization, testing, debugging, and documenting the iManage application in collaboration with RWJBH iManage Site Admin partners. This individual will also collaborate with practice leads to assess, plan, and address technological and training roadmaps to stay current with technological changes, trends, and innovations in the legal matter management field.

Qualifications:

Required:

• Bachelor's degree in Computer Science or Information Management, or three (3) years of relevant work experience.
• Minimum of 2-4 years of experience in iManage or similar document management or collaboration applications.
• Well organized, thorough, and able to handle competing priorities.
• Effective troubleshooting skills, including replicating issues and developing workarounds.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Logical reasoning and innovative problem-solving abilities.

Preferred:

• Project management/coordination experience is preferred.

Scheduling Requirements:

• Full-time, Day shift

Essential Functions:

• Installing and configuring iManage Work and Cloud document management products.
• Troubleshooting production issues, performing root cause analysis, and implementing resolutions in compliance with platform guidelines and security policies.

Other Duties:

This job description is not exhaustive; duties and responsibilities may change at any time without notice.

Benefits and Perks:

Our comprehensive Total Rewards package includes:

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Disability Insurance
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits
• Partner Discounts

Why Choose RWJBarnabas Health?

We are committed to providing high-quality, patient-centered care and fostering a supportive work environment. As New Jersey's leading academic health system, we focus on innovative health strategies, education, and community impact, aiming to improve health outcomes and create opportunities across the state.

RWJBarnabas Health is an Equal Opportunity Employer.